German Speaking Customer Support Representative
Vor 2 Tagen
Patrique Mercier Recruitment is excited to present an opportunity for a skilled Customer Support Representative to join our client, a prestigious financial institution, in the banking sector.
This role involves delivering exceptional customer service to German-speaking clients, providing answers and solutions related to accounts, transactions, and financial products. The ideal candidate will have a passion for helping customers navigate their banking needs and thrive in a dynamic environment.
Key Responsibilities- Provide top-notch customer support in German for banking inquiries
- Assist clients with account management and transaction issues
- Offer information regarding financial products and services
- Resolve customer complaints with professionalism and empathy
- Document customer interactions accurately in the system
- Collaborate with various teams to enhance the customer experience
- Stay informed on industry regulations and company policies
- Fluency in German and English, both written and spoken
- Experience in customer support, preferably in the banking or financial sector
- Strong communication and interpersonal skills
- Detail-oriented with excellent problem-solving abilities
- Ability to work under pressure and manage multiple inquiries
- Proficiency in banking software or customer management systems is a plus
- Commitment to high standards of customer service
- Team player with a drive for continuous improvement
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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German Speaking Customer Support Representative
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Wien, Wien, Österreich Patrique Mercier Recruitment VollzeitCustomer Support Representative - German SpeakingPatrique Mercier Recruitment is excited to present an opportunity for a German Speaking Customer Support Representative in the banking sector.This role involves delivering exceptional customer service to German-speaking clients, providing answers and solutions related to accounts, transactions, and financial...
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