Technical Support Specialist

Vor 2 Tagen


Wien, Wien, Österreich Barracuda Vollzeit
Job Title: Technical Support Representative

We are seeking a highly motivated and enthusiastic Technical Support Representative to join our team at Barracuda Networks. As a Technical Support Representative, you will be responsible for providing quality support to our customers and partners, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities:
  • Interface with customers to understand and resolve their product support issues.
  • Document and escalate product bugs and issues.
  • Develop and publish internal and public-facing product solutions.
  • Participate in ongoing training to develop skills in network and security products.
Requirements:
  • Basic networking experience and technical understanding of servers and networking technologies.
  • Good understanding of IT networking.
  • Security background is a plus.
  • Fluent German speaking.
  • Customer-centric focus and strong troubleshooting/problem resolution skills.
What We Offer:
  • A team-oriented environment where you can voice your opinion and make an impact.
  • Internal mobility opportunities for cross-training and career advancement.
  • Competitive salaries and additional benefits based on performance, experience, and qualifications.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



  • Wien, Wien, Österreich Barracuda Vollzeit

    About BarracudaBarracuda Networks is a leading provider of cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers' journey.Our MissionWe believe every business deserves access to security solutions that meet...


  • Wien, Wien, Österreich Acronis Vollzeit

    **About Acronis** Acronis is a global leader in cyber protection, empowering individuals and businesses to safeguard their digital lives. Our mission is to create a #CyberFit future, where technology and innovation converge to protect and serve. **Job Summary** We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of...


  • Wien, Wien, Österreich MacroArray Diagnostics GmbH Vollzeit

    At MacroArray Diagnostics GmbH, we are at the forefront of transforming allergy diagnostics, operating successfully across more than 80 countries with our innovative diagnostic solutions and patented technologies. Our products facilitate precise allergy identification for both humans and animals, ensuring timely assistance from specialists. We are dedicated...


  • Wien, Wien, Österreich NSC Global Vollzeit

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at NSC Global. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.ResponsibilitiesField incoming help requests from end users via telephone and work orders in a courteous mannerDocument all pertinent end...


  • Wien, Wien, Österreich CAE Vollzeit

    About the RoleWe are seeking a highly skilled Technical Application Support Specialist to join our Customer Success team in Vienna, Austria. As a key member of our team, you will provide exceptional support to our customers, ensuring they receive the best possible experience with our Flight Plan Manager application.Key ResponsibilitiesProvide technical...


  • Wien, Wien, Österreich MacroArray Diagnostics GmbH Vollzeit

    Job DescriptionWe are a leading company in allergy diagnostics, operating successfully in over 80 countries with our innovative diagnostic products and patented technologies. Our mission is to improve quality of life, enable personalized treatment, advance research, and relieve our health system.Key ResponsibilitiesCoordinate and implement technical service...


  • Wien, Wien, Österreich MacroArray Diagnostics GmbH Vollzeit

    At MacroArray Diagnostics GmbH, we are at the forefront of allergy diagnostics, successfully operating in over 80 countries with our innovative diagnostic products and patented technologies. Our solutions facilitate the identification of allergies in a streamlined manner, benefiting both humans and animals. We are dedicated to enhancing quality of life,...


  • Wien, Wien, Österreich Barracuda Networks, LLC Vollzeit

    About the RoleBarracuda Networks, LLC is seeking a highly motivated and skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing quality support to our customers and partners, ensuring their networking and security products are functioning optimally.Key ResponsibilitiesInterface...


  • Wien, Wien, Österreich Tricentis GmbH Vollzeit

    Responsibilities Our Support Engineers deliver expert information, guidance, and technical assistance to a diverse clientele, ranging from professionals to hobbyists, addressing challenges related to software applications. They are extensively trained in their respective fields and must effectively communicate technical concepts in a clear and concise...


  • Wien, Wien, Österreich Tricentis GmbH Vollzeit

    Responsibilities Our Support Engineers deliver expert guidance, assistance, and technical solutions to a diverse clientele, ranging from professionals to hobbyists, addressing challenges related to software applications. They are extensively trained in their specific domains and must effectively convey technical information in a clear and concise manner to...


  • Wien, Wien, Österreich Tricentis GmbH Vollzeit

    Responsibilities Our Support Engineers deliver expert guidance, advice, and technical assistance to a diverse clientele, addressing challenges related to software applications. They are extensively trained in their specific domains and must effectively communicate intricate technical information to a broad spectrum of internal and external stakeholders....


  • Wien, Wien, Österreich Tricentis GmbH Vollzeit

    Responsibilities Our Support Engineers deliver guidance, advice, and technical assistance to a diverse clientele, ranging from professionals to enthusiasts, addressing challenges related to software applications. They are extensively trained in their specific fields and must effectively communicate technical details in a clear and concise manner to a broad...


  • Wien, Wien, Österreich Tricentis GmbH Vollzeit

    Responsibilities Our Support Engineers deliver expert guidance, advice, and technical assistance to a diverse clientele, ranging from professionals to hobbyists, addressing challenges related to software applications. They are extensively trained in their specific fields and must articulate technical information clearly and succinctly to various internal...


  • Wien, Wien, Österreich Tricentis GmbH Vollzeit

    Responsibilities Our Support Engineers deliver expert guidance, assistance, and technical solutions to a diverse clientele, ranging from professionals to hobbyists, addressing challenges related to software applications. They are extensively trained in their respective fields and must effectively convey technical details in a clear and concise manner to...


  • Wien, Wien, Österreich Barracuda Networks, LLC Vollzeit

    {"h2": "About the Role", "p": "At Barracuda Networks, we're on a mission to make the world a safer place. As a Technical Support Representative, you'll be part of a passionate team that's dedicated to delivering innovative security solutions to our customers.As a front-line facing position, you'll work closely with customers to understand and troubleshoot...

  • IT Support Specialist

    vor 2 Wochen


    Wien, Wien, Österreich Magna IT Austria - Vienna Vollzeit

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Magna IT Austria - Vienna. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our internal customers, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide first- and second-level...

  • IT Support Specialist

    vor 2 Wochen


    Wien, Wien, Österreich Magna Vollzeit

    About the RoleMagna is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our internal customers.Key ResponsibilitiesManage and resolve IT incidents and requests in a timely and efficient...

  • IT Support Specialist

    Vor 3 Tagen


    Wien, Wien, Österreich ICBC Austria Bank GmbH Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at ICBC Austria Bank GmbH. As an IT Support Specialist, you will be responsible for providing first-line daily IT support to resolve hardware, software, and network-related issues for internal staff.Key Responsibilities:Provide technical assistance and support...


  • Wien, Wien, Österreich Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a distinguished organization. This role presents a remarkable chance to relocate to Greece at no cost, where you will deliver outstanding technical assistance to German-speaking clients while immersing yourself in the rich culture and stunning landscapes.As a...


  • Wien, Wien, Österreich Patrique Mercier Recruitment Vollzeit

    Patrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a well-established organization. This role presents a unique chance to relocate to Greece at no cost, enabling you to deliver outstanding technical assistance to German-speaking clients while immersing yourself in a rich cultural experience.As a Technical...