German Technical Support Specialist in Greece with Relocation Benefits

vor 4 Wochen

Wien, Wien, Österreich Patrique Mercier Recruitment Vollzeit

Patrique Mercier Recruitment is actively looking for a German Technical Support Specialist to join a well-established organization. This role presents a unique chance to relocate to Greece at no cost, enabling you to deliver outstanding technical assistance to German-speaking clients while immersing yourself in a rich cultural experience.

As a Technical Support Agent, your primary duties will include assisting customers in resolving technical challenges. You will be expected to provide exceptional service, address inquiries, and ensure that customer issues are resolved promptly and effectively.

Our client prioritizes high-quality technical support and fosters a collaborative and engaging work atmosphere. By becoming part of this team, you will have the opportunity to refine your technical expertise, support innovative products, and play a key role in the company’s success.

Key Responsibilities
  • Deliver technical assistance to German-speaking clients
  • Diagnose and resolve customer inquiries efficiently
  • Support customers with technical challenges, installations, and configurations
  • Ensure customer satisfaction through effective communication and resolution of issues
  • Work with internal teams to escalate and resolve complex technical problems
  • Maintain comprehensive records of customer interactions
  • Stay informed about the latest technological advancements and product information
  • Follow company policies, processes, and procedures

Qualifications

  • Proficiency in both German and English, written and spoken
  • Previous experience in technical support or a similar role
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Customer-oriented approach with a commitment to providing exceptional service
  • Competent in using computer systems and software applications
  • Able to collaborate effectively within a team
  • Detail-oriented with the ability to manage multiple tasks
  • Possession of a valid EU passport or ID

Benefits Offered

  • Comprehensive Private Health Insurance
  • Opportunities for Training & Development
  • Performance-Based Bonus Structure
  • Two Additional Salaries Annually
  • Fully Funded Training Programs
  • Competitive Salary Package
  • Complete Relocation Package (including flight, transfer, and accommodation)

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