IT Support Specialist

vor 2 Monaten

Wien, Wien, Österreich Magna IT Austria - Vienna Vollzeit
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Magna IT Austria - Vienna. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our internal customers, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Provide first- and second-level technical support to internal customers via phone, email, and in-person.
  • Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure.
  • Collaborate with the IT team to identify and implement solutions to improve IT service delivery.
  • Develop and maintain knowledge of IT systems, software, and hardware to provide expert-level support.
  • Participate in on-call rotations to provide 24/7 support for critical IT systems.
Requirements
  • 3+ years of experience in IT support or a related field.
  • Strong knowledge of Windows operating systems, PC client management, and network administration.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Fluency in English and German languages.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application.

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