Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Wien, Wien - Magna IT Austria - Vienna
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IT Support Specialist
vor 2 Monaten
We are seeking a highly skilled IT Support Specialist to join our team at Magna IT Austria - Vienna. As an Analyst, User Experience, you will play a critical role in supporting our internal customers in all IT matters and accompanying the resolution of incidents and requests from start to finish.
Key Responsibilities- Manage incidents and requests in a timely and efficient manner, ensuring minimal disruption to our internal customers.
- Provide technical support for software and hardware issues, including Windows10, O365, smartphones, notebooks, and Linux workstations.
- Analyze, classify, and process incoming requests, collaborating with the team to resolve complex malfunctions and requirements.
- Support the operation of the network & server infrastructure, including Cisco and Fortinet.
- Independently solve complex issues and assume tasks in projects/sub-projects.
- Completed training as an IT specialist for system integration or comparable training/experience.
- Several years of professional experience as IT Support staff/IT System Administrator.
- Excellent knowledge in 1st & 2nd level support (hardware & software).
- Strong understanding of Windows operating systems and PC client management.
- Basic knowledge in network administration and Windows servers.
- Agile, independent way of thinking and working.
- High level of commitment and organizational skills.
- Strong user and service orientation.
- Very good German and English language skills, both written and spoken.
We offer an inspiring and motivating work environment, with a dynamic global team and opportunities for individual and functional development. Our company culture values fair treatment and a sense of responsibility towards employees. We strive to provide an attractive remuneration package, including a minimum of EUR 38,000, corresponding qualifications, and attractive benefits.
Regular travel: 5-10% of the time.
Information Technology F - Permanent/Regular
