IT Support Specialist
vor 2 Wochen
About the Role
We are seeking a skilled IT Support Engineer to join our team at Porsche Informatik in Salzburg or Vienna.
Key Responsibilities
- Provide timely and effective support to customers through various communication channels.
- Analyze and resolve technical issues, escalating complex problems to senior engineers as needed.
- Collaborate with the software development team to identify and resolve program errors.
- Proactively identify and remediate system issues to ensure optimal performance.
- Document frequently encountered procedures in knowledge bases.
Requirements
- A completed education with a Matura (AHS, HAK, HTL) or an IT apprenticeship.
- A genuine enthusiasm for IT and digitalization.
- Enjoy interacting with customers and colleagues alike.
- A keen eye for detail and ability to work independently.
- Excellent German language skills and solid English language skills, with additional languages being a plus.
What We Offer
- A secure work environment in a forward-thinking company.
- (Inter-)national career opportunities and tailored training programs.
- Flexible working models and attractive salaries.
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