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Senior Product Experience Designer

vor 2 Monaten


Linz, Oberösterreich, Österreich Dynatrace Vollzeit
About the Role

We are seeking a highly skilled Senior Product Experience Designer to join our team at Dynatrace. As a key member of our product design team, you will be responsible for designing and delivering exceptional user experiences for our software products.

Key Responsibilities
  • Own the product UX end-to-end journeys for specific target audiences within our Infrastructure Observability
  • Iteratively analyze and improve the experience around automatic and intelligent observability at scale for process detection and resource utilization, network usage and performance, log monitoring, third-party data, and event integration on all infrastructure, including cloud, hybrid, containers and Kubernetes, VMs, network, storage, and more
  • Be hands-on to visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also qualitative and quantitative research
  • Plan and perform all needed research (on user and the competitive landscape), collect and analyze data, define pain points, prioritize their resolution, and translate insights from both qualitative & quantitative data to inform your designs
  • Act as a customer advocate while continuously partnering with product managers, product owners, experience leads, and other design practitioners to maintain consistency across design approaches for all the products and establish collaboration patterns and a shared understanding of the goals
  • Uphold user-centered design principles and evangelize its methodologies and values to stakeholders, cross-department teams, and subject matter experts
Requirements
  • At least 6 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems
  • Experience working on Enterprise Software is a big plus
  • Strong understanding of UX design principles and methodologies
  • Excellent communication and presentation skills
  • Ability to work collaboratively with cross-functional teams
  • Fluency in designing for the web as canvas
  • Experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects
What We Offer
  • Attractive compensation package and stock purchase options
  • Exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world
  • Hybrid working model that offers flexibility and work-life balance
  • Opportunity to work with the latest technologies and at the forefront of innovation in tech
  • Global team with diverse personalities, expertise, and backgrounds