Retail Store Leader
vor 2 Monaten
About the Role
As a Store Manager at Mountain Warehouse, you will be responsible for leading a high-performing team to deliver exceptional customer service and drive sales growth in our stores. You will be accountable for the overall performance of your store, including sales, customer satisfaction, and employee engagement.
Key Responsibilities
- Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service
- Develop and implement visual merchandising strategies to drive sales and enhance the customer shopping experience
- Manage store operations, including inventory management, stock control, and loss prevention
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with the buying team to ensure stock levels are optimized and meet customer demand
- Develop and implement strategies to improve customer satisfaction and loyalty
- Manage employee performance, including recruitment, training, and development
Requirements
- Proven retail management experience, with a track record of delivering sales growth and improving customer satisfaction
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
- Ability to work in a fast-paced environment, with a focus on delivering results and meeting targets
- Knowledge of visual merchandising principles and practices
- Ability to work collaboratively with cross-functional teams, including buying, marketing, and operations
What We Offer
- Competitive salary and bonus structure
- Generous employee discount scheme
- Opportunities for career development and progression
- Collaborative and dynamic work environment
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