Front Of House Supervisor/Manager
vor 2 Monaten
About Us: At Aruma, we believe in the power of diversity and inclusivity.
Our mission is to defend human rights and create a world where every individual is treated with dignity and respect.
We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose.
Aruma is BRAVE.
That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).
Candidates with a disability are encouraged to apply
Your valuable insights will enrich our advocacy efforts and foster a more inclusive world.
About the role: Join our dynamic and inclusive team at Summerland Farm as a Front of House Supervisor in the Restaurant, where you'll play a key role in delivering exceptional restaurant service while fostering a supportive work environment for individuals with disabilities.
In this pivotal role, you'll oversee front-of-house operations and lead a team of 25-30 staff members.
You will support the Retail and Tourism Coordinator by managing all aspects of restaurant service, including coordinating food delivery, executing functions and events, and working closely with the Head Chef to ensure top-notch food quality and customer service.
Your leadership will be crucial in maintaining our restaurant's reputation for excellence and driving growth within our retail and tourism portfolio.
We are looking for a confident and experienced leader in the hospitality industry.
You will use your expertise to guide and inspire your team, oversee training and development, handle ordering and stocktakes, recruit and roster casual staff, update POS systems, and manage employee wages and communications.
Your role will be essential in delivering consistent, high-quality outcomes and exceeding customer expectations.
Become a key player in a team that values diversity and strives for outstanding service every day
Key Responsibilities: Support the creation of a fun and positive workplace culture, that respects and supports people with disabilities, flexibly and sensitively, to make Summerland Farm and Aruma an Employer of Choice for people with disabilitiesEffectively led, inspire, and develop a diverse team to achieve business outcomes in conjunction with the kitchen and front of house.Create a professional and pleasant dining experience for customers, ensuring meals are delivered to the customer table efficiently, and with professional courtesy.Collaborate with Head Chef, Functions Team & FOH Team Leaders to ensure efficient daily operations, including ordering front of house stock, preparation prior to service, set up and pack down, prep & set up of weekly functions and eventsRole model and monitor standards for food safety, quality and hygiene practices and procedures.Led and coach front of house staff and employees to instil a positive team culture that facilitates cooperation and collaboration, reflecting our values, and producing effective team resultsReceive excellent customer feedback on the quality of food and restaurant services that promote our business service and maintain our reputation as an excellent tourism and retail provider.Achieve Business growth by consistently delivering exception customer service with contemporary product and service rangeBenefits of working with Aruma Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each yeartax free.Fitness Passport: Access to subsidised Gym membershipEmployee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.Training: Opportunity for accredited training through our RTODiscounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards nightJob Satisfaction: Through making a real difference in peoples' lives within a values-driven organisation.About You: Demonstrated experience in Front of House leadership & Supervision.
Experience leading a team of 20-30 employee's is desired.
Certificate III in HospitalityEffective problem solving and technical skills Sound organisational skills and ability to prioritise work of a teamDemonstrated passion for quality food and beverage presentationExcellent interpersonal and communication skills both written and verbal, including adapting communication style to meet individual needs.Brings a positive attitude consistent with Summerland Farm's ethos and Aruma's values, contributing to an engaging workplace culture celebrating diversity and continuous improvement.Demonstrated understanding of food safety and WHS requirementsA high level of physical fitness to meet the physical requirements of the positionFlexibility to work a range of shifts including weekends and nights for events as per hospitality industry requirements.A current Australian driver's licenseResponsible Service of Alcohol CertificateBarista Certificate and/or equivalent experienceHold current or willingness to obtain relevant regulatory requirements (as per role and/or State).Ready to make a change?
Apply Now Please contact if you require further information.
Only applicants with the right to work in Australia will be considered.
Shortlisted applications will be required to undergo pre-employment probity checks.
We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.
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