Customer Team Leader
vor 2 Monaten
Customer Team Leader
Location: 60 Perth Road, Scone, PH2 6JL
Pay: £13.32 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
We're looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers.
We'll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way.
For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you.
You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do Friendly and thoughtful service – you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op?
Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream– a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone.
We want our stores to be inclusive environments, where our colleagues can reach their full potential.
We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete two online assessments.
It will take around 20 minutes to complete these tests.
#J-18808-Ljbffr
-
Team Lead
vor 2 Wochen
Central Coast, Österreich Group Bayport VollzeitGroup Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth.From...
-
Team Leader Customer Service
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitThis job offer is not available in your country.Are you ready to lead a dynamic team and enhance customer experiences for the Whyalla community?Do you have a passion for delivering high-quality customer service?We want to hear from you!Permanent role with an RDO per month and a great working environment on offer. Find out why you should unearth your next...
-
Customer Care Team Leader
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSouth Granville Location Dynamic Opportunity About Our Client Our client is a respected industrial manufacturing organisation with a sizeable workforce.Their products have a significant presence in numerous markets across the globe, and they are known for their commitment to quality and exceptional service. Job Description Direct and monitor the Customer...
-
Customer Service Team Leader
vor 4 Wochen
Central Coast, Österreich Buscojobs VollzeitThis job offer is not available in your country.Full timeThe Metcash story began from the humble origins of our first family-owned corner store in 1927.For almost 100 years since then, we've been backing independents and strengthening the communities we operate in.Today, Metcash (ASX : MTS) is Australia and New Zealand's leading independent retail partner...
-
Customer Service Team Leader
vor 4 Wochen
Central Coast, Österreich Buscojobs VollzeitAbout Ofload and our mission Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape.Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in...
-
Customer Service Team Leader
vor 4 Wochen
Central Coast, Österreich Buscojobs VollzeitAbout Ofload and our missionJoin Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape.Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in...
-
Customer Support Team Leader
vor 3 Wochen
Central Coast, Österreich Featured VollzeitAdd expected salary to your profile for insightsAt Honey, we like to do things a bit differently.You'll notice this from the very first time you meet with one of our talented team, right through to your first day at Honey.We challenge expectations, are always looking to make a difference, questioning what we're doing and asking if there's a better way.We are...
-
Customer Success Team Lead
vor 2 Monaten
Central Coast, Österreich Josef Inc VollzeitJosef is an award-winning global scaleup with a big idea at its core: to totally transform the way legal services work.(We also have a lot of fun while we're doing it!)No matter whether it's L'Oreal's in-house legal team building bots to automate legal advice, law firms in Singapore building tools that auto-generate complex documents, or Legal Aid...
-
Customer Success Team Lead
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJosef is an award-winning global scaleup with a big idea at its core: to totally transform the way legal services work.(We also have a lot of fun while we're doing it!)No matter whether it's L'Oreal's in-house legal team building bots to automate legal advice, law firms in Singapore building tools that auto-generate complex documents, or Legal Aid...
-
Featured | Customer Support Team Leader | Australia
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights At Honey, we like to do things a bit differently.You'll notice this from the very first time you meet with one of our talented team, right through to your first day at Honey.We challenge expectations, are always looking to make a difference, questioning what we're doing and asking if there's a better way.We...
-
Warehouse Team Leader
vor 2 Monaten
Gold Coast, Österreich Ortho-Team Ag VollzeitAn opportunity is available right now to become Team Leader in a busy and highly professional warehouse and transport depot on the Gold Coast. The employer is a long-established and highly reputable company with excellent systems and facilities, and team are skilled and professional.This diverse roles allows you to draw on you past experiences, current...
-
Customer Xperience Team Leader
vor 1 Monat
Gold Coast, Österreich Wear Parts Australia VollzeitSupervisors/Team Leaders (Call Centre & Customer Service)WPA is the market leader in quality ground engaging tools (GET or wear parts) for earthmoving and mining. We are immensely proud of our dynamic and agile approach to ensuring our customers have an excellent experience, both from using our high-performing products and from the quality of service we...
-
Customer Xperience Team Leader
vor 1 Monat
Gold Coast, Österreich Tideri Jobbörse VollzeitSupervisors/Team Leaders (Call Centre & Customer Service) WPA is the market leader in quality ground engaging tools (GET or wear parts) for earthmoving and mining.We are immensely proud of our dynamic and agile approach to ensuring our customers have an excellent experience, both from using our high-performing products and from the quality of service we...
-
Customer Transformation Lead
vor 4 Wochen
Central Coast, Österreich Buscojobs VollzeitThis job offer is not available in your country.SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day.Our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality, and continuous improvement.As we continue to...
-
Customer Service Team Leader
vor 1 Monat
Gold Coast, Österreich Global Food & Wine VollzeitFull timeGlobal Food & Wine are leaders in Food Service delivering high quality products and services to the Hotel, Restaurant and Café markets throughout Queensland. We have multiple distribution centres across the state with the head office based on the Gold Coast to ensure our customers receive total satisfaction.Whilst overseeing a small customer...
-
Customer Service Team Leader
vor 4 Wochen
Gold Coast, Österreich Tideri Jobbörse VollzeitFull time Global Food & Wine are leaders in Food Service delivering high quality products and services to the Hotel, Restaurant and Café markets throughout Queensland.We have multiple distribution centres across the state with the head office based on the Gold Coast to ensure our customers receive total satisfaction.Whilst overseeing a small customer...
-
Customer Transformation Lead
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitThis job offer is not available in your country.SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day.Our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality, and continuous improvement.As we continue to...
-
Contact Centre Team Leader
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitHow to Become a Contact Centre Team Leader in Australia: careers in Communications Definition of a Contact Centre Team Leader The role of a Contact Centre Team Leader is both dynamic and rewarding, serving as a pivotal link between the management and the frontline staff in a contact centre environment.This position is designed for individuals who thrive in...
-
Contact Centre Team Leader
vor 4 Wochen
Central Coast, Österreich Coursefinder Australia Pty Ltd VollzeitHow to Become a Contact Centre Team Leader: Australian Careers in CommunicationsThe role of a Contact Centre Team Leader is both dynamic and rewarding, serving as a pivotal link between the management and the frontline staff in a contact centre environment.These leaders are responsible for overseeing a team of customer service representatives, ensuring that...
-
Marketing Team Leader
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitHow to Become a Marketing Team Leader in Australia: careers in Marketing The role of a Marketing Team Leader is both dynamic and rewarding, offering a unique opportunity to shape the marketing strategies of an organisation.This position involves overseeing a team of marketing professionals, guiding them in the development and execution of marketing campaigns...
