Notre Dame | Student Fees Officer
vor 4 Stunden
Student Fees OfficerLocation: Fremantle and Sydney campusFull-time opportunity, Continuing contractJoin the University supporting its students and staff to achieve their career goals.Join the Student Administration team and support the efficient operation of student fee management.Salary: 77,437 - $86,102 pa (level 5) + 14.25% superannuation (WA)Salary: 84,837 - $93,296 pa (level 5) + 14.25% superannuation (NSW)About the UniversityThe University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000 students across our Fremantle, Broome, and Sydney campuses, as well as clinical schools in Victoria and New South Wales.About the OfficeStudent Administration at the University of Notre Dame provides expertise, service and operational support across a broad range of student administration, student service and key regulatory, policy and compliance functions which support the academic decisions of the Faculties, Schools and other relevant departments at the university.About the RoleThe Student Fees Officer plays a crucial role in managing the smooth operation of student fee management at the University.
The position reports to the Student Fees Coordinator and is responsible for ensuring the accurate administration and coordination of student fee records across all cohorts.Key ResponsibilitiesMaintenance of complex fee arrangements within the Student Management System and identify patterns of data anomalies and correct or report instances as necessary.Assess, troubleshoot and process all Fee-related applications and support fees activities such as refunds.Analyse and implement complex pricing scenarios within the Student Management System.Ensure the accurate and timely invoicing of tuition fees for students and third-party sponsors, including record reconciliation and appropriate debt management processes, in compliance with Government legislation and University policies and procedures.Administration of fee assessments, debt management and sponsorship arrangements in accordance with contractual requirements, Government legislation, and University policy and procedures.Apply policies, practices and standards under general direction to organise and prioritise work.Assist with administrative and student record updates, referred student enquiries and front counter support as required.Provide advice and training to other University staff and students in the interpretation of Commonwealth legislation and University policy and procedures in relation to student finance matters.Qualifications, Skills & ExperienceCompletion of a diploma qualification and at least 2 years subsequent relevant work experience, or completion of a Certificate IV and extensive (typically more than 2 years) relevant experience or an equivalent combination of relevant experience and / or education / training.Experience in student fees administration, together with experience in related policy implementation.Demonstrated high attention to detail and analytical skills (used to determine the root cause of problems identified by end-users).Ability to interpret and apply Government and University legislation and policies to work issues.Capacity to work positively and effectively as part of a collaborative team.Demonstrated ability to efficiently organise and plan work to achieve team objectives and work with conflicting demands and priorities.Demonstrated skill in handling work which requires accuracy and high attention to detail.Demonstrated capacity to manage multiple tasks concurrently coordinate workflows and employ technology in support of the role.Highly developed communication and interpersonal skills with demonstrated experience in providing a high level of client service.Experienced in liaising and managing enquiries from Student Management Systems users, analyse problems, identifying causes and make recommendations on possible solutions.Experience in the Higher Education sector, with TCSI government reporting knowledge is highly regarded but not mandatory.Capacity to work independently in the achievement of goals, exercise sound judgment and develop innovative solutions to problems and meet deadlines.Ability to function effectively as a team member and identify opportunities for continuous improvement.Supportive of the Objects of Notre Dame as a Catholic University.BenefitsGenerous training and development opportunities.Friendly and collaborative working environment.Discounted study at the University.How to ApplyPlease apply online with a resume and cover letter outlining your suitability for the role.Applications Closing Date: 5 January 2025For further information on how to apply, please visit: How to apply | Notre DameApplicants are expected to have current and valid work rights in Australia.Aboriginal and Torres Strait Islander people are encouraged to apply.The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.Contact UsPlease direct your queries regarding this role to Marcia Rodrigues.Unsolicited contact from recruitment agencies will not be entertained.#J-18808-Ljbffr
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