Claims Processor

Job Description:About the RoleWorking as part of a collaborative team to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers, and the Victorian WorkCover Authority in relation to injured worker's compensation claims.Managing weekly payment of entitlementsData entry for individual claims portfoliosDealing with high-risk calls with patientsResponsible for processing claims requests, in adherence to the policies, laws, and regulations of the company involvedCIP (Community Integration Program) ClaimsRequired ExpertiseCustomer service experience within a medical or corporate environmentStrong written and interpersonal skills, including the ability to liaise effectively with patients, medical, paramedical and legal practitionersSensitivity to issues related to people with medical, cultural and social needsTechnically capable of working across multiple platforms and being self-sufficient with technology and troubleshooting systemsProcessing abilities – claims management activities, e.g.
file notingAbility to work in a rapidly changing, sometimes high-pressured environmentBe an Australian Citizen or Permanent ResidentHybrid Working ArrangementsIn alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.About DXCDXC provides policy and claims management services to government and organisations across Australia.
We support organisations and those injured at work throughout the entire claims process.
Based on decades of experience, our policy and claims teams have an impressive track record of reliable service.DXC is committed to building better futures for our customers, colleagues, the environment, and our communities.
We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship.At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.Employee BenefitsAs an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.
Some of these include:Extensive resources to support your onboarding and continual development including DXC UniversityDXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration.We know that great people refer great people.
We will reward you when you bring your friends and family to work at DXCMore time to do the things you love with flexible leave options, including purchased leaveTake time to give back with charitable and emergency services volunteer daysWell-being matters to us and our Employee Assistance Program is there to support you and your familyAnd of course, all the basics; novated leasing, discounted health insurance, paid parental leave, and many other discountsIf you would like to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, then please press the "Apply Now" button to submit your resume.In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair.
We strive to provide an environment that lets you thrive and show off the very best version of yourself while learning about us at the same time.
#J-18808-Ljbffr