It Support Engineer I, It Services
vor 3 Wochen
At Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a lead IT Support for our amazing Brisbane CBD corporate office. If you are passionate about providing exceptional customer service and resolving technical challenges, this could be your chance to join our team.As our site lead IT Support Engineer, you will have sole responsibility for delivering end-user support, infrastructure management, and audiovisual assistance for the Brisbane Amazon community. With Amazon returning to 5 days per week in office in Jan 2025, this will be a busy time.This is an exciting opportunity to work with a talented team and leverage cutting-edge, in-house AI tools like Amazon Bedrock to support our Amazonians.What You'll Do:Promptly research, resolve, and respond to user requests, ensuring high-quality support and meeting or exceeding customer expectations (Customer obsession)Diagnose and troubleshoot end-user computing issues, from analysis to testing and follow-upCollaborate with internal and external partners to process support requests, incidents, and project activitiesAssist with triage and escalation of server, system, or network issuesManage accurate inventory of Amazon-owned equipmentProvide hands-on and remote support for teleconferencing systems and AV presentation equipmentWhy Amazon?Competitive compensation and benefits packageOpportunities for career growth and developmentCollaborative and innovative work environmentCommitment to diversity, equity, and inclusionIf you're ready to embark on an exciting journey and make a real impact, we invite you to apply for this fantastic opportunity. Join our team and help shape the future of IT support at Amazon.Minimum Requirements:1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience2+ years of troubleshooting in a multi-user high availability environment experience2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience2+ years of corporate setting Windows, Mac or Linux Operating systems support experience2+ years of supporting and maintaining a corporate network environment experienceProven ability to work successfully with limited supervision.May require lifting or carrying desktop computers up to 25lbs.Some on-call responsibilities are required.Occasional out of office hours required for urgent requests - Weekend, Evenings or Nights.Experience supporting video conference and teleconference equipment3+ years of network troubleshooting and support experience3+ years of corporate setting Windows, Mac or Linux Operating systems support experience3+ years of troubleshooting in a multi-user high availability environment experienceAcknowledgement of Country:In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE Statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
#J-18808-Ljbffr
-
It Support Engineer I, It Services
Vor 2 Tagen
Brisbane, Österreich Amazon VollzeitJob ID: 2844620 | Amazon Corporate Services Pty LtdAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online.We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a...
-
It Support Engineer I, It Services
Vor 2 Tagen
Brisbane, Österreich Amazon VollzeitJob ID: 2844620 | Amazon Corporate Services Pty LtdAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online.We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a...
-
It Support Engineer I, It Services
vor 4 Wochen
Brisbane, Österreich Amazon VollzeitJob ID: 2844620 | Amazon Corporate Services Pty LtdAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Amazon has an immediate opening for a...
-
It Support Engineer I, It Services
Vor 2 Tagen
Brisbane, Österreich Amazon VollzeitJob ID: 2844620 | Amazon Corporate Services Pty LtdAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online.We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a...
-
It Support Engineer I, It Services
vor 2 Wochen
Brisbane, Österreich Amazon VollzeitJob ID: 2844620 | Amazon Corporate Services Pty LtdAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Amazon has an immediate opening for a...
-
It Support Engineer I, It Services
vor 1 Woche
Brisbane, Österreich Amazon VollzeitJob ID: 2844620 | Amazon Corporate Services Pty LtdAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online.We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a...
-
It Support Engineer I, It Services
Vor 7 Tagen
Brisbane, Österreich Amazon VollzeitAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online.We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a lead IT Support for our amazing Brisbane CBD corporate...
-
Amazon | It Support Engineer I, It Services
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitJob ID: 2844620 | Amazon Corporate Services Pty Ltd At Amazon, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online.We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Amazon has an immediate opening for a...
-
Administration & Technical Support - Exclaim It
vor 2 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba, Queensland Type: Fixed Term Contract Job #17374 Salary: A$127,363 Overview An exciting opportunity has come about for a Technical Delivery Coordinator (Infrastructure), for a 24-month Fixed-Term Contract with our commercial client.The Technical Delivery Coordinator will play a pivotal role in ensuring the seamless execution of...
-
Field Service Engineer
vor 3 Monaten
Brisbane, Österreich Zone It Solutions VollzeitWe are looking for a Field Service Engineer. In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities:Experience in desktop/laptop hardware and software support.Proficiency in networking, storage, video conferencing...
-
Field Service Engineer
vor 3 Monaten
Brisbane, Österreich Zone It Solutions VollzeitWe are looking for a Field Service Engineer.In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities: Experience in desktop/laptop hardware and software support.Proficiency in networking, storage, video conferencing...
-
Field Service Engineer
Vor 3 Tagen
Brisbane, Österreich Zone It Solutions VollzeitWe are looking for a Field Service Engineer.In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities:Experience in desktop/laptop hardware and software support.Proficiency in networking, storage, video conferencing...
-
Field Service Engineer
Vor 5 Tagen
Brisbane, Österreich Zone It Solutions VollzeitWe are looking for a Field Service Engineer.In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.Key Responsibilities: Experience in desktop/laptop hardware and software support.Proficiency in networking, storage, video conferencing...
-
It Application Lead
vor 4 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba Type: Permanent Job #17358 Salary: A$125,000 Overview Our commercial client is seeking a IT Application Lead to optimise and maintain key business systems within a collaborative environment.In this role, you will have the opportunity to work closely with business partners to ensure the systems meet evolving needs, while making a...
-
It Application Lead
vor 3 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba Type: Permanent Job #17358 Salary: A$125,000 Overview Our commercial client is seeking a IT Application Lead to optimise and maintain key business systems within a collaborative environment.In this role, you will have the opportunity to work closely with business partners to ensure the systems meet evolving needs, while making a...
-
Networks & Systems Administration - Exclaim It
vor 2 Monaten
Brisbane, Österreich Exclaim IT VollzeitLocation: Spring Hill, Queensland Type: Contract Job #17087 Overview Our Brisbane based commercial client is seeking to engage a skilled IT Support person/ Systems Administrator to provide Level 3 support for escalations within their ICT Support team.This hybrid role will be an initial 4 month contract with potential for extensions and will be based 3...
-
Product Service Engineer
vor 2 Wochen
Brisbane, Österreich This Is An It Support Group VollzeitCareer Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building...
-
Project Manager
vor 1 Monat
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba, Queensland Type: Contract Job #17258 Overview Our commercial client is seeking an experienced Technical Project Manager for an initial 12-month contract to oversee multiple projects within a large-scale digital transformation program.This role is pivotal in enhancing their technology stack, digital infrastructure, and governance...
-
Project Manager
vor 4 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba, Queensland Type: Fixed Term Contract Job #17359 Salary: A$167,000 Overview Our commercial client is seeking an experienced Technical Project Manager for an initial 24-month contract to oversee multiple projects within a large-scale digital transformation program.This role is pivotal in enhancing their technology stack, digital...
-
Technical Delivery Coordinator
vor 2 Wochen
Brisbane, Österreich Exclaim IT VollzeitLocation: Woolloongabba, Queensland Type: Fixed Term Contract Job #17373 Salary: A$127,363 Overview As the Task Allocation and Delivery Coordinator, you will oversee the efficient distribution of tasks across projects and BAU teams, ensuring deadlines are met and resources are utilized effectively.You'll collaborate with managers, team leaders, and service...
