Artista Networks | Technical Solutions Engineer Customer Support Sydney,Australia
vor 7 Stunden
Company Description :Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments.
What sets us apart is our relentless pursuit of innovation.
We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world.
Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista, we value the diversity of thought and perspectives that each employee brings to the table.
We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance.
At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.Job DescriptionWho You'll Work With :Are you a top-tier Technical Support Engineer with a passion for solving customer problems?
At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture customer success.
We are seeking world-class technical solutions engineers (TSE) to come join our team to help support our products and solutions.
A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations.
We drive the success of our customers through passion and teamwork and via ensuring quick response times.
You will work with a diverse, multicultural team of top-notch engineers who act as our customers' champions.
You will also work closely with members of software/hardware engineering, product management, customer engineering, and sales teams.
The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction.
This is a hybrid work environment where office presence is required 2-3 days a week.What You'll Do :Respond to customer product inquiries via telephone or in written, internet-based email.Resolve customer concerns raised during installation, operation, maintenance, or product application or compatibility matters.Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.Troubleshoot problems with hardware equipment and software applications and recommend corrective action.Document customer communication and recurring technical issues to support product quality programs and product development.Required Product Knowledge and Technical Skills :Working knowledge of the networking industry, products, and protocols.Minimum of 3+ years of hands-on experience and a combination of designing, deploying, configuring, supporting, troubleshooting, debugging, and administering the following network protocols and technologies: AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN.Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired.A strong comfort level with Linux is highly desired.Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) / Cloud Environment / Automation is a plus.Desired Skills :The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case.
A strong analytical mind is required, as is the ability to triage.
As we are continually releasing new features and products, a high aptitude for both learning and teaching is required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development – both in diagnosing problems as well as communicating them in multiple technical contexts.
Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.Education :Minimum education is a B.S or ideally an MS in a technical field (CS/Networking preferred) or related.
Industry certifications are preferred.
Prior TAC experience preferred.#J-18808-Ljbffr
-
Arista Networks | Technical Solutions Engineer
Vor 5 Tagen
Central Coast, Österreich Buscojobs VollzeitJob DescriptionWho You'll Work WithAre you a top-tier Technical Support Engineer with a passion for solving customer problems?At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture...
-
Solutions Engineer, Australia|Thousandeyes
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitSolutions Engineer, Australia|ThousandEyes Location: Offsite, Sydney, Australia Area of Interest: Cloud and Data Center, Networking Job Id: 1430714 Who We Are: Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don't own.Powered by AI...
-
Technical Lead, Customer Support
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJobs available in Technical Customer Support Technical Lead, Customer Support Date of publication: 20 October 2024 North Sydney / Australia Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations...
-
Technical Customer Support Engineer
vor 5 Stunden
Central Coast, Österreich Buscojobs VollzeitAbout HarperDBHarperDB is a new type of development technology that combines distributed database, cache, application, and streaming systems into a single process.By collapsing the stack from multiple systems into one, we bypass costly serialization and latency-inducing network hops so that services are more performant and lower cost than ever before...
-
Technical Solutions Engineer
vor 1 Monat
Central Coast, Österreich Arista VollzeitArista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.What sets us apart is our relentless pursuit of innovation.We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an...
-
Technical Solutions Engineer
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitArista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.What sets us apart is our relentless pursuit of innovation.We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an...
-
Senior Technical Support Engineer-Australia
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitDescription At CloudBolt Software ( ) we know our amazing employees are the reason for our success.If you're looking to join an energetic, collaborative organization where you can make a difference every day, tackle the toughest cloud automation and cost optimization challenges, and have lots of fun doing work you love... join us at CloudBolt, and be part of...
-
Dancrai Pty | Network Engineer
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitFull timeWorking with our Sydney business, offering hybrid options full time (38 hours) Monday to Friday.We are currently on the hunt for an experienced Network Engineer who has experience working for an IT Systems Integrator or Managed Service Provider.This varied role focuses on providing technical support to customers including remedial maintenance...
-
Dancrai Pty | Network Engineer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitFull time Working with our Sydney business, offering hybrid options full time (38 hours) Monday to Friday.We are currently on the hunt for an experienced Network Engineer who has experience working for an IT Systems Integrator or Managed Service Provider.This varied role focuses on providing technical support to customers including remedial maintenance...
-
Opswat | Solution Engineer
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSolution Engineer - Technical Pre-Sales - Sales Engineer - ANZ Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks,...
-
Finxl | Network
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitFinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services.As the go-to mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry leading: Telecommunications, Banking and...
-
Advanced Support Engineer
vor 2 Monaten
Central Coast, Österreich Buscojobs VollzeitThis job offer is not available in your country.Location: Australia (Sydney) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet, our mission is to safeguard people, devices, and data everywhere.We are currently...
-
Buscojobs | Technical Network Engineer
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitLumus is a privately held company providing world-class diagnostic services to consumers and doctors across Australia.Lumus is supported by a team of Radiologists operating through a national network of 150 imaging centers and hospitals.Lumus imaging has an exciting permanent opportunity for a Technical Network Engineer.Reporting to the Head Of Technology...
-
Buscojobs | Finxl | Network
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitFinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services.As the go-to mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry leading: Telecommunications, Banking and...
-
Buscojobs | Desktop
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitAbout the job: Rex Technologies, a leading IT Infrastructure services provider, is hiring for a Desktop Support Engineer for our clients globally.Please find below the job description as well as the company's details for your reference.ABOUT US: Rex Technologies is a leading IT Managed and infrastructure services provider offering holistic vendor-agnostic...
-
Tideri Jobbörse | Dancrai Pty | Network Engineer
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitFull timeWorking with our Sydney business, offering hybrid options full time (38 hours) Monday to Friday.We are currently on the hunt for an experienced Network Engineer who has experience working for an IT Systems Integrator or Managed Service Provider.This varied role focuses on providing technical support to customers including remedial maintenance...
-
Central Coast, Österreich Tideri Jobbörse VollzeitTechnical Support Specialist | OTR Tyres Selection & Technical Solutions Sydney Olympic Park NSW 2127, Australia Req #454 Thursday, 24 October 2024 Bridestone Mining Solutions Australia (BMSA) is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge...
-
Network Engineer
vor 7 Stunden
Central Coast, Österreich E2E Project Excellence VollzeitFlexible work options, including work-from-home opportunities.Long term contract with a competitive day rate.Network Engineer - Palo Alto FirewallsLocation: NSW (Hybrid Work Available)Employment Type: Contract/Full-TimeLong Term Contract: 12 months + extensionAbout Use2e Project Excellence is a trusted partner in delivering exceptional IT and network...
-
Buscojobs | Amazon | Cloud Support Engineer
vor 7 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitJob ID : 2845334 | Amazon Web Services Australia Pty Ltd ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of...
-
Cribl, Inc. | Senior Technical Support Engineer
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Technical Support Engineer - Australia Location: Remote - Australia Cribl does differently.We are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way.We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate...
