Service Supervisor

vor 4 Wochen


Brisbane, Österreich Hastings Deering Vollzeit

Company : Hastings Deering (Australia) Ltd Hastings Deering is seeking a highly motivated individual to provide professional team supervision and leadership to our Brisbane team based at Archerfield.
As a Service Supervisor, you will: Uphold and promote the company values of Care For All, Act With Integrity and Winning Together in all of your daily work.
Oversee and support departmental activities to ensure safety, quality and customer satisfaction are of the highest standards.
Display a growth mindset by actively promoting continuous improvement (utilising LEAN methodologies) and demonstration of positive change management.
Ensure financial objectives are met, aligning with organizational goals and adhering to established processes and standards.
Manage service monthly work in progress (WIP) to ensure timely and accurate invoicing to customers.
Build and maintain customer and stakeholder relationships to ensure customer expectations and priorities are met and exceeded.
Work collaboratively with internal stakeholders across Brisbane and broader Hastings Deering network to achieve operational excellence.
Demonstrate positive team engagement and leadership to support the operational activities of your department.
About You You will bring the following skills and experience to the role: Demonstratable experience in a similar role or experience in people management Trade Qualification desirable (Mechanical preferred) Tertiary Qualifications desirable (Business, Commerce or Engineering) Experience and knowledge of Caterpillar equipment, parts and service An understanding of Service Department functions and objectives Intermediate computer skills with experience in Microsoft Suite and AX Demonstrated experience in the mining, mining services or heavy earthmoving industries Demonstrable experience in establishing and maintaining mutually beneficial customer relationships Why Hastings Deering?
At Hastings Deering, our people are our heart – from their first day with us right up to their last.
As one the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.
Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big.
You'll have access to: Opportunities for training, mentorship, and career development specific to your role.
Competitive remuneration package and annual salary reviews A supportive, diverse, and inclusive team spread across Australia and internationally.
Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.
Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
Employee discounts, rewards, and incentive programs.
Paid parental leave options Salary continuance insurance To Apply: Hit the 'Apply Now' button Enquiries: Please email ****** Contact Person: Alex Kostowski - Talent Acquisition Partner About Hastings Deering Hastings Deering is one of the top 5 Caterpillar dealerships globally.
We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.
We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.


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