Hospitality And Lifestyle Manager
vor 7 Stunden
Full-time Hospitality and Lifestyle ManagerSalary: $70,000 - $80,000 p.a.
+ Superannuation
Lead a dedicated team in delivering exceptional aged care services.
About Us: Hardi Nursing Home Management Pty Limited specializes in providing outstanding residential aged care services, prioritizing the comfort, dignity, and wellbeing of our residents.
We deliver quality accommodation, catering, and hospitality services tailored to meet the diverse needs of our residents and their families.
Join our team and lead a passionate group of professionals committed to making a difference.
Responsibilities include: Planning, organizing, and managing accommodation and hospitality services, ensuring high standards of service delivery and compliance with aged care regulations.Supervising daily operations, including housekeeping, laundry, and catering, to ensure a clean, safe, and welcoming environment for residents.Coordinating and managing resident admissions, room allocations, and transitions, ensuring a smooth and positive experience for residents and their families.Developing and implementing policies and procedures to enhance service quality, operational efficiency, and resident satisfaction.Managing and training staff, ensuring adherence to workplace standards, and fostering a culture of excellence and teamwork.Monitoring inventory and stock levels for accommodation and hospitality supplies, ensuring timely procurement and cost effective use.Preparing budgets, managing expenditures, and ensuring financial targets are met while maintaining service quality.Liaising with residents, families, and healthcare providers to address concerns, gather feedback, and enhance service delivery.Ensuring compliance with food safety, hygiene, and workplace health and safety regulations.Conducting regular audits and inspections to maintain service standards and identify areas for improvement.Qualifications and Skills: Relevant qualifications in hospitality management, aged care, or a related field.Minimum 1 year of experience in hospitality or accommodation management, preferably in an aged care or healthcare setting.Strong leadership and organizational skills with the ability to manage diverse teams and operations.Excellent communication and interpersonal skills, with a focus on customer service and resident wellbeing.Knowledge of aged care regulations, food safety, and workplace health and safety standards.Financial management experience, including budgeting and cost control.Proficiency in using management software and tools.Problem solving skills and a proactive approach to operational challenges.How to Apply: 11 Recruitment is excited to facilitate your application for this opportunity.
Join Hardi Aged Care, where care and excellence come first.
Apply now and bring your leadership and hospitality skills to an organization that values quality and compassion
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