Part-Time Customer Service Officer

vor 1 Monat


Ballarat, Österreich Ausreo Vollzeit

Posted: 07/11/2024
Closing Date: 05/12/2024
Job Type: Permanent - Part Time
Job Category: Customer Service
Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:
Our agility to provide superior service and support to our customers through our extensive Service Centre Network;Being at the forefront of innovative steel reinforcement solutions and technology.Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations. This is evidenced in our mission to:
Ensure the health, safety and wellbeing of our employees is at the forefront of all business decisions and reflects Ausreo's 'Safety First' culture;Embrace the strengths and differences of our people and build a workforce that reflects the diversity of the communities we serve.Job DescriptionWe have an exciting opportunity for a Part-Time Customer Services Officer to join our team in Ballarat, reporting to the Trade Service Centre Manager.
As a key member of the team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, merchandising, liaising with customers and suppliers.
You will provide and maintain a professional and timely service with appropriate information to varied enquiries via phone, email and importantly face to face service. The role will include the following key responsibilities:
Providing excellence in customer service and the customer journeyWelcome new and existing customers into our showroomsActively promoting Ausreo's products to generate salesMerchandising and Stock ReplenishmentProcess sale orders, generate quotations, engage with e-commerce and social mediaService Centre and office managementTroubleshooting and resolving enquiries via phone and email in a quick and efficient mannerStock control in the warehouseCoordinating production with factory staffCoordinating logistics i.e. transport and deliveriesEffectively communicating with all stakeholders and dealing with difficult customers effectivelyTo Be Successful Strong communication skills both verbal and writtenPrevious experience in a retail, hardware, trade type environment will be highly regarded; steel industry experience will be highly regarded but not essentialFace to face selling and entrepreneurial spiritAvailable to work Monday to Friday alternating hours from 06:30am-4:30pmHighly organized, great at multi-tasking and strong attention to detailStrong computer skills and ability to pick up new systems quicklyThrives in a team environment but can also work independentlyGood ability to work under pressureIf you have a welcoming approach, show high initiative and provide our customers with a unique experience; then this is the role for you.
Ausreo is currently experiencing growth due to the upturn in infrastructure and commercial construction projects. It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.
In addition to a highly attractive base salary package and job satisfaction whilst working within a dynamic team environment, Ausreo employees are eligible to earn more with monthly cash incentives for achievable targets in line with our rapid growth. If you are ready for a challenge and believe you have what it takes, do not wait, apply now Join our team, become part of the culture, no weekend work and have the ability to grow as we continue to grow.
The successful candidate must have Australian Citizenship or legal Work Rights and must undertake a pre-employment medical assessment and National Police Check.
Ausreo is committed to building an inclusive and diverse workforce. We strongly encourage applications from all diverse groups, including Aboriginal and Torres Strait Islander people and people with disability.
To submit your resume, please click the 'Apply' button.

#J-18808-Ljbffr



  • Ballarat, Österreich Tideri Jobbörse Vollzeit

    Posted: 07/11/2024 Closing Date: 05/12/2024 Job Type: Permanent - Part Time Job Category: Customer Service Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry.We support and encourage our business partners to Build with Confidence and create value for our people,...


  • Ballarat, Österreich Ausreo Vollzeit

    Posted: 07/11/2024Closing Date: 05/12/2024Job Type: Permanent - Part TimeJob Category: Customer ServiceAusreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people,...


  • Ballarat, Österreich Lifely Vollzeit

    Job Number: PMO1Fantastic opportunity to join our dynamic Plan Management team.We are seeking an individual to undertake the role of NDIS Plan Management Officer who offers strong customer service and bookkeeping skills.This is an exciting opportunity to be part of our growing organisation as a part-time employee (0.6EFT).Lifely head office is located in...


  • Ballarat, Österreich Lifely Vollzeit

    Job Number: PMO1 Fantastic opportunity to join our dynamic Plan Management team. We are seeking an individual to undertake the role of NDIS Plan Management Officer who offers strong customer service and bookkeeping skills.This is an exciting opportunity to be part of our growing organisation as a part-time employee (0.6EFT).Lifely head office is located in...


  • Ballarat, Österreich Motorone Autobody Vollzeit

    MotorOne Autobody is recruiting an experienced Customer Service Officer for our site based in Ballarat, VIC.About the company:MotorOne Group has been an innovator in the automotive industry for over 45 years.Our Autobody division is the next generation of accident repairers, priding ourselves on quality work done right the first time.About the role:As...


  • Ballarat, Österreich Ambulance Vollzeit

    AR Customer Service Officer - Fixed Term - 24 monthsAt Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to...


  • Ballarat, Österreich Ambulance Vollzeit

    AR Customer Service Officer - Fixed Term - 24 monthsAt Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to...

  • Sales Consultant

    vor 2 Monaten


    Ballarat, Österreich Brandt Tractor Vollzeit

    ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY? Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support.With dealerships across Canada, New Zealand, and Australia, we are a global team with one shared purpose.It's our mission to enable our customer's success by providing practical and reliable equipment solutions and...

  • Sales Consultant

    vor 2 Monaten


    Ballarat, Österreich Brandt Group Of Companies Vollzeit

    ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS?  Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Ballarat Branch. About the role: You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service...

  • Sales Consultant

    vor 2 Monaten


    Ballarat, Österreich Brandt Group Of Companies Vollzeit

    ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Ballarat Branch.About the role:   You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service...


  • Ballarat, Österreich Motorone Autobody Vollzeit

    MotorOne Autobody is recruiting an experienced Customer Service Officer for our site based in Ballarat, VIC.About the company:MotorOne Group has been an innovator in the automotive industry for over 45 years. Our Autobody division is the next generation of accident repairers, priding ourselves on quality work done right the first time.About the role:As...


  • Ballarat, Österreich Tideri Jobbörse Vollzeit

    MotorOne Autobody is recruiting an experienced Customer Service Officer for our site based in Ballarat, VIC .About the company:MotorOne Group has been an innovator in the automotive industry for over 45 years.Our Autobody division is the next generation of accident repairers, priding ourselves on quality work done right the first time.About the role:As...


  • Ballarat, Österreich Randstad Vollzeit

    Supervisors/Team Leaders (Call Centre & Customer Service)Are you a dynamic leader with a passion for enhancing customer experiences? Do you thrive in a fast-paced environment where every interaction makes a difference? If so, we have the perfect role for you!About the RoleAs a Team Leader in our Customer Experience division, you will be at the forefront of...


  • Ballarat, Österreich Tideri Jobbörse Vollzeit

    Job Title: Customer Service Specialist Job Description New year!New Career!Bring your exceptional customer service skills to a whole new career commencing 13th January 2025.We are looking for Customer Service Specialists to join our vibrant team at our Ballarat delivery centre, working with one of Australia's leading superannuation funds.Key Role Details:...


  • Ballarat, Österreich Randstad Australia Vollzeit

    Team Leader – Call Centre OperationsAre you a dynamic leader with a passion for enhancing customer experiences?Do you thrive in a fast-paced environment where every interaction makes a difference?If so, we have the perfect role for you!About the RoleAs a Team Leader in our Customer Experience division, you will be at the forefront of driving exceptional...


  • Ballarat, Österreich Randstad Australia Vollzeit

    Team Leader – Call Centre Operations Are you a dynamic leader with a passion for enhancing customer experiences?Do you thrive in a fast-paced environment where every interaction makes a difference?If so, we have the perfect role for you!About the Role As a Team Leader in our Customer Experience division, you will be at the forefront of driving exceptional...


  • Ballarat, Österreich Randstad Australia Vollzeit

    Team Leader – Call Centre OperationsAre you a dynamic leader with a passion for enhancing customer experiences?Do you thrive in a fast-paced environment where every interaction makes a difference?If so, we have the perfect role for you!About the RoleAs a Team Leader in our Customer Experience division, you will be at the forefront of driving exceptional...


  • Ballarat, Österreich Minacs Vollzeit

    Bring your exceptional customer service skills to a whole new career commencing 13th January 2025. We are looking for Customer Service Specialists, to join our vibrant team, at our Ballarat delivery centre, working with one of Australia's leading superannuation funds. With contracts being issued prior to Christmas closure, your new career will be all sorted!...


  • Ballarat, Österreich Minacs Vollzeit

    Bring your exceptional customer service skills to a whole new career commencing 13th January 2025. We are looking for Customer Service Specialists, to join our vibrant team, at our Ballarat delivery centre, working with one of Australia's leading superannuation funds. With contracts being issued prior to Christmas closure, your new career will be all sorted!...


  • Ballarat, Österreich Randstad Australia Vollzeit

    Team Leader – Call Centre OperationsAre you a dynamic leader with a passion for enhancing customer experiences? Do you thrive in a fast-paced environment where every interaction makes a difference? If so, we have the perfect role for you!About the RoleAs a Team Leader in our Customer Experience division, you will be at the forefront of driving exceptional...