Customer Service Team Leader
Vor 7 Tagen
The Opportunity We are seeking a dynamic and experienced Customer Service Team Leader to join our team at our Queanbeyan site.
This is an exciting opportunity for a motivated individual with strong leadership skills to drive positive change and structure within our customer service department.
As the Customer Service Team Leader, you will play a crucial role in managing the team, overseeing daily operations, and implementing strategies to enhance overall performance and efficiency.
What's on offer Opportunity to travel to various sites for additional training and collaborationFree onsite parkingDiverse and inclusive team cultureChance to drive change and positively influence a teamCompetitive salary and benefits packageWhat you'll be responsible for Managing and leading the team on-siteOverseeing day-to-day tasks, including completing run sheets, credits, and invoicingHandling daily allocations and reportingImplementing and maintaining efficient office management practicesProviding guidance and support to team membersIdentifying areas for improvement and implementing solutionsWhat you'll need to be successful Proven leadership experience and ability to positively influence a teamProficiency in various computer systems and software, Salesforce desiredExcellent communication and interpersonal skillsAbility to adapt to changing priorities and work under pressureVeolia's AlwaysSafe culture means that we care about the safety of people on our sites.
We have a zero-tolerance policy for drugs and alcohol at work.
If selected, you must pass a medical check including drug and alcohol screening.
You will also need to agree to a police background check.
A Veolia Career All of our employees are entitled to : Our Veolia Cares policy enables parental leave to be offered from day one of your employment regardless of whether you're on a permanent or fixed term contractEmployee share planSupport to pursue educational and development opportunitiesAccess to endless career options and pathways, Veolia promotes from withinEmployee Assistance Program (EAP)Bupa health insurance discountCorporate DiscountsFitness PassportVolunteer OpportunitiesSalary sacrificing (i.e.
super, novated leases)We are a Circle Back Initiative Employer and commit to respond to every applicant.
Veolia offers environmental solutions for a sustainable future.
We provide career growth opportunities while contributing to a better planet.
We embrace diversity and inclusion, welcoming applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, all genders, ages, and cultures.
LGBTIQA+ individuals are encouraged to apply.
Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit.
Candidates with direct or indirect personal / professional ties to Veolia and / or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.
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