Amazon | Technical Account Manager

vor 1 Monat


Sydney, Österreich Tideri Jobbörse Vollzeit

As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.
You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.
TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.
You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.

You preferably have software engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role is highly preferred.

A day in the life Every day will bring new and exciting challenges on the job while you:
Act as a single point of contact to Enterprise Accounts Understand your customers' outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyze and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning Champion and advocate for customer requirements within AWS (e.g.
feature request) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Share knowledge and innovate with some of the leading technologists around the world Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS Minimum Qualifications:
Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.
Computer Science or Math background.
Working knowledge of software development practices and technologies.
Experience working with AWS technologies.
Solid understanding of technology budget management.

#J-18808-Ljbffr



  • Sydney, Österreich Amazon Vollzeit

    Account Manager, Amazon Strategic Account ServicesAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners?The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection, and...


  • Sydney, Österreich Amazon Vollzeit

    Account Manager, Amazon Strategic Account ServicesJob ID: 2803810 | Amazon Commercial Services Pty LtdAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with...


  • Sydney, Österreich Amazon Vollzeit

    Account Manager, Amazon Strategic Account ServicesAre you interested in innovating to deliver a world-class level of service to Amazon's Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection, and...


  • Sydney, Österreich Amazon Vollzeit

    Technical Account Manager, Financial Services ANZJob ID: 2867003 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from...


  • Sydney, Österreich Amazon Vollzeit

    Job ID: 2829605 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver...


  • Sydney, Österreich Amazon Vollzeit

    Technical Account Manager, Financial Services ANZJob ID: 2867003 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from...


  • Sydney, Österreich Amazon Vollzeit

    Technical Account Manager, Financial Services ANZJob ID: 2867003 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from...


  • Sydney, Österreich Amazon Vollzeit

    Technical Account Manager, WWPS - ANZ Public SectorJob ID: 2854616 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job...


  • Sydney, Österreich Amazon Vollzeit

    Job ID: 2829605 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver...


  • Sydney, Österreich Amazon Vollzeit

    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services...


  • Sydney, Österreich Amazon Vollzeit

    AWS Partner Technical Account Manager (TAM), ES - ANZJob ID: 2825529 | Amazon Web Services Australia Pty LtdAs a Partner-Led Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of Partner-Led enterprise support customers in building applications and services on the AWS...


  • Sydney, Österreich Amazon Vollzeit

    AWS Partner Technical Account Manager (TAM), ES - ANZJob ID: 2825529 | Amazon Web Services Australia Pty LtdAs a Partner-Led Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of Partner-Led enterprise support customers in building applications and services on the AWS...


  • Sydney, Österreich Amazon Vollzeit

    Technical Account Manager, Financial Services ANZJob ID: 2829623 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from...


  • Sydney, Österreich Amazon Vollzeit

    Technical Account Manager (Financial Services ANZ), Financial Services ANZJob ID: 2837039 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS...


  • Sydney, Österreich Amazon Vollzeit

    Strategic Account Manager, Amazon Global Selling Korea, SAS-ProJob ID: 2783578 | Amazon Services Korea LLCWe are looking for a results-driven individual to drive Korea-based strategic sellers (brand owner or manufacturer) to maximize their presence and business in Amazon Global marketplaces. The Strategic Account Manager will partner with strategic sellers,...


  • Sydney, Österreich Amazon Vollzeit

    AWS Associate Technical Account Manager (TAM), NZLJob ID: 2828427 | Amazon Web Services New Zealand LimitedJoin AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years.As an Associate TAM you will provide operational guidance to New Zealand's largest and fastest growing customers and help them achieve the greatest value from AWS.You will work...


  • Sydney, Österreich Amazon Vollzeit

    Job ID: 2832978 | Amazon Commercial Services Pty LtdAre you ready to shape the future of e-commerce in Australia? Join Amazon's Existing Seller Management (ESM) team as an Account Manager in Consumer Electronics and become a key player in Australia's digital marketplace evolution. In this dynamic role, you'll partner with diverse Selling Partners, from...


  • Sydney, Österreich Amazon Vollzeit

    Job ID: 2832978 | Amazon Commercial Services Pty LtdAre you ready to shape the future of e-commerce in Australia?Join Amazon's Existing Seller Management (ESM) team as an Account Manager in Consumer Electronics and become a key player in Australia's digital marketplace evolution.In this dynamic role, you'll partner with diverse Selling Partners, from...


  • Sydney, Österreich Tideri Jobbörse Vollzeit

    Job ID: 2829605 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy,...


  • Sydney, Österreich Amazon Vollzeit

    Head of Amazon Strategic Account Services, AmazonJob ID: 2844101 | Amazon Commercial Services Pty LtdWe're seeking an experienced and dynamic leader to serve as the Head of Strategic Account Services. This role will be responsible for overseeing the transition of our Strategic Account Services program from pilot to public launch, managing a high-performing...