Client Liaison Manager
vor 3 Wochen
This role is to translate client needs into technical specifications to enable the client to process its data efficiently/effectively. Client Liaisons are the Key Person of contact for Client Service and Operations teams with the responsibility of managing work priorities. Persons in this role represent Operations' interests and knowledge in relation to Clients and Client Services.Key Responsibilities and DutiesAct as front and face for the Nielsen operations team, both internally towards our Client Services team as directly at client site for priority clients:Capture client requirements around database setup and adaptations, interpreting the client need and working with different stakeholders to provide the best solution.Manage communication with client and client services team around the impact of changes to client deliverables.Communicate operational improvement initiatives in a clear and understandable manner both to internal stakeholders and your selected clients.Have accountability for the on-time and on-quality execution of client requests, either requested by the client directly or via the Client Services team.Conduct initial analysis of client requests and raise tickets brought by clients or Client Services through the appropriate channel.Follow up on outstanding client tickets and ensure on-time and on-quality execution, as well as prompt escalation/communication if potential issues arise.Execute a final validation on client deliverables to ensure client requirements have been executed as expected prior to delivery.Support the quality team in root cause analysis and communicate action plans to the client.Report quality metrics on behalf of clients, including databases delivered with errors.Develop and manage relationships across senior members of Nielsen and the Major Manufacturing clients.Category expertise; learn and understand the Clients products and categories, propose and align their data standards.Engage with the quality lead to apply process improvement learnings within your way of working and ensure clients' quality issues are addressed.Support the implementation of action plans where Client or Client Service involvement is required.Communicate delivery requirements to Output Lead.Qualifications1-2 years' experience in any Operational or Client-facing role.Good technology skills – basics include MS Word, Excel, PowerPoint.Strong communication skills, both verbal and written, and very good English.Ability to build relationships and work with people from different regions and cultures.Excellent administrative and organisational skills and an eye for detail.Good business acumen and a pro-active approach to problem solving.A good decision maker who is able to drive/manage projects forwards to meet client needs.Additional InformationFlexible working environment.Volunteer time off.About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.com.
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Client Liaison Manager
vor 3 Wochen
Sydney, Österreich NielsenIQ VollzeitThis is a Client Liaison Manager role with one of the leading companies in AU right now 🔥 -- NielsenIQ -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at NielsenIQ 🧐🧐## **Job Description** **Position Purpose** This role is to translate client needs into...
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Client Liaison Manager
vor 2 Wochen
Sydney, Österreich Nielseniq VollzeitTo reveal new pathways to sustainable growth – for our clients, our people and the world.NielsenIQ Client Liaison Manager NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.In 2023, NIQ combined with GfK, bringing together the two industry...
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Client Liaison Manager
vor 2 Wochen
Sydney, Österreich Nielseniq VollzeitTo reveal new pathways to sustainable growth – for our clients, our people and the world.NielsenIQ Client Liaison ManagerNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.In 2023, NIQ combined with GfK, bringing together the two industry...
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Client Liaison Manager
vor 2 Monaten
Sydney, Österreich Nielseniq VollzeitThis role is to translate client needs into technical specifications to enable the client to process its data efficiently/effectively.Client Liaisons are the Key Person of contact for Client Service and Operations teams with the responsibility of managing work priorities.Persons in this role represent Operations' interests and knowledge in relation to...
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Client Liaison Manager
vor 2 Monaten
Sydney, Österreich Nielseniq VollzeitThis role is to translate client needs into technical specifications to enable the client to process its data efficiently/effectively.Client Liaisons are the Key Person of contact for Client Service and Operations teams with the responsibility of managing work priorities.Persons in this role represent Operations' interests and knowledge in relation to...
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Client Liaison Manager
vor 1 Monat
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Client Service Liaison
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Client Service Liaison
vor 1 Monat
Sydney, Österreich Executive Health Solutions VollzeitExecutive Health Solutions – Darlinghurst NSWAbout us As part of Altius Group, Executive Health Solutions is the leading provider of corporate health programs throughout Australia.We are seeking a full-time motivated Client Services Liaison/Administrator to work in our Health Assessment Centre located in Darlinghurst.Your new role:Are you looking for a...
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Client Service Liaison
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vor 2 Wochen
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vor 1 Monat
Sydney, Österreich Nielseniq VollzeitThis role is to translate client needs into technical specifications to enable the client to process its data efficiently/effectively.Client Liaisons are the Key Person of contact for Client Service and Operations teams with the responsibility of managing work priorities.Persons in this role represent Operations' interests and knowledge in relation to...
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vor 2 Wochen
Sydney, Österreich Nielseniq VollzeitThis role is to translate client needs into technical specifications to enable the client to process its data efficiently/effectively. Client Liaisons are the Key Person of contact for Client Service and Operations teams with the responsibility of managing work priorities. Persons in this role represent Operations' interests and knowledge in relation to...
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vor 4 Wochen
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Senior Client Liaison Representative
vor 4 Wochen
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Client Services Liaison
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Global Snapshot Client Liaison
vor 1 Monat
Sydney, Österreich Brightvision Capital Partners, Llc VollzeitThe Global Snapshot GCE is the key operational contact for clients and NielsenIQ countries worldwide, working on the design and management of the production and delivery of the multi-country Ad hoc reports. The Global Snapshot GCE ensures the reports optimally combine client needs and existing data sources. Good project design with appropriate set-up is...
