Operations Coordinator
vor 2 Wochen
Jet Baggageis a revolutionary service dedicated to providing travellers with a convenient and cost-effective solution for transporting their additional luggage, along with the movements of personal effects for international students and Embassies.
We understand the frustrations of excessive baggage fees imposed by airlines, and we're here to make your travel experience hassle-free and budget-friendly.
About the Role We are looking for anOperations Coordinatorto join our dedicated team
As the Operations Coordinator at Jet Baggage, you will play a critical role in ensuring efficient operations and seamless coordination between our customer service coordinator and vendors.
Your focus will be on arranging collections and shipments, continuously improving operational processes, and managing vendor relationships.
Key Responsibilities Operations coordination:Work closely with the Customer Service Coordinator to arrange timely collections and shipments for our customers.
Ensure all logistics operations align with customer expectations and service standards.Continuous Improvement of SOPs:Constantly review and enhance our Standard Operating Procedures (SOPs) to identify opportunities for increased efficiency and effectiveness.
Implement best practices to streamline operations and improve service delivery.Vendor Management:Build and maintain strong relationships with vendors and service providers.
Monitor vendor performance.Problem Solving:Address operational challenges promptly and effectively, collaborating with relevant teams to find solutions that enhance overall service quality.
About You Previous experience in operations coordination or a related field, preferably in the logistics or travel industry.Strong organizational and multitasking skills with a keen attention to detail.Excellent communication and interpersonal skills to collaborate effectively with team members and vendors.Proactive mindset with the ability to identify areas for improvement and implement changes.Familiarity with operational software and tools is advantageous.A customer-centric approach, ensuring that all operations align with customer needs and expectations.
Why Us At Jet Baggage, we are passionate about empowering our staff to excel.
We value your insights and ideas, providing the autonomy to shape your role.
We offer flexible working hours, on-site parking, and a supportive work environment.
Join us at Jet Baggage and help us revolutionize the way people transport their additional luggage
To apply, please send your resume and a cover letter outlining your relevant experience and why you are interested in this position to******.
We look forward to receiving your application
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