Service Manager, Burnie Tas

vor 1 Monat

Melbourne, Österreich Six Degrees Executive Vollzeit

About our ClientOur Client is a well-known and highly regarded distributor of plant & equipment and provides innovative products and solutions to many industry sectors Australia-wide.
They currently have a fantastic opportunity available for a senior aftersales service professional to run a significant business unit for them out of Burnie, Tasmania, ensuring that the organisation's customer base in the region is provided with a best-in-class aftersales experience.
About the OpportunityReporting to the Regional Operations Manager, this business-critical senior leadership role is responsible for driving the sustainable performance and growth of this organisation's service division, which encompasses both field service and in-house workshop activities.
Key responsibilities include:
Ownership of the strategic plan, organisational structure and P&L for the regional service function.Driving a culture of safety, high performance, customer-centricity, and accountability.Delivering improved processes relating to scheduling of jobs and labour and capacity planning for the onsite service & repair workshop.Overseeing invoicing, WIP and warranty claim functions, and the generation of related reporting.Contributing to the ongoing growth of the service division through the fostering of key customer relationships and identification of opportunities for new business development.Skills & Experience Required Highly developed people leadership experience and outstanding communication and interpersonal skills.An industrial services industry background, mechanical aptitude, and experience leading a significant aftersales service function.Highly developed business acumen, with the ability to successfully manage customer relationships, budgets, data analytics and detailed reporting requirements.How to ApplyPlease click on the "Apply" button to upload your resume, or for further information please feel free to contact Luke Gunn at Six Degrees Executive on for a confidential career discussion.
Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live.
We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
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