Part-Time Receptionist
Vor 2 Tagen
Be at the heart of helping people live longer, healthier, happier lives. You might think you know a lot about Bupa.
You'll know we provide health insurance and aged care services across Australia and you've probably also seen our dental and optical clinics in your local shopping centres.
But what you might not realise is that we also deliver health assessments on behalf of the Australian Government via Bupa Medical Visa Services, for people who are applying for visas to live, work or study in Australia.
As part of our commitment to delivering exceptional customer service, we're growing our network of Visa Medical Assessment Centres so we can provide a Bupa experience for our visa applicants in the communities where they live.
This has created a range of frontline and leadership roles in new purpose-built medical centres and opportunities to grow your career with a global health care brand where our customers are at the heart of everything we do.
About the role: Our Receptionists are the first point of contact for our customers in our Visa Medical Assessment Centres and provide information and instructions to help guide our customers through the medical assessment process - making sure that customers are aware of what they need to do and why.
We're looking for: 1 x Fixed Term Part Time Receptionist to join our Adelaide team Roster will be 8am - 1:45pm on Tuesdays and ThursdaysWhen available opportunities to pick up additional days.
On these days, earliest shift time will be 7:50am, with latest finish time being 6pm.
On weekends 7:45am - 4:30pm.Fixed Term contract until end of June 2025, with the strong likelihood for extension or permanency based on operational requirementsAs part of our professional Reception and Concierge team you will be greeting customers and ensuring their questions and concerns are addressed and resolved with a customer-focused, respectful, caring and professional approach.
You will be adhering to established process and procedure accurately to assist customers through the steps of the assessment process, including:
Conducting an identity and security check and escalate any identified risksProcessing payments via EFTPOSConfirming customer documentation is completed to requirements and processing formsConfirming which examinations the customer is required to complete and explaining this to the customerEntering required data and information into customer management systems and databasesExplaining the steps throughout the visa medical examination and ensuring the customer understands the key elements of the visa medical examination processAbout You Our Receptionists come from a wide variety of backgrounds and work experiences.
To be successful in the role, you'll need:
Demonstrated customer focus and a professional, service-orientated and helpful approachMust have a current Working with Children's Check, or be willing to obtain oneExcellent attention to detail and the ability to deliver accurate and constant outcomes in a busy and repetitious environmentWell-developed communication skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds and adapting communication style to meet the needs of the customer as well as convey information and key points clearly and conciselySound IT and computer skillsThe ability to work effectively within a highly structured environment driven by procedure and process, and adhere to established processes, quality standards and targetsBe at the heart of it with Bupa: This isn't your average Receptionist position.
This is your opportunity to join a warm and supportive team and Centre and have a real impact on establishing the Bupa Medical Visa Services customer experience in the heart of Adelaide.
The benefits of working at Bupa: No late night or overnight shifts or working public holidaysA big, supportive team where your contribution is truly valued - our people love working at BupaOpportunity to build your career with a Global leader in healthcareSignificant Bupa product and services discountsPermanent roles also attract performance incentivesApply nowWe'll start interviewing as soon as we receive your application.
To learn more about working at Bupa please visit our website:www.bupa.com.au/careers
Bupa is an equal opportunity employer.
We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.
We encourage people from all backgrounds to apply. For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.
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