Enterprise Account Executive
vor 1 Monat
Enterprise Account Executive - Service CloudApply remote type Office - Flexible locations Australia - Sydney Australia - Melbourne time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 14, 2024 (13 days left to apply) job requisition id JR267519To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.About Service Cloud:Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights.
Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system.
This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution.Your Impact:Our Service Cloud Specialist Sales team is growing and we have a number of roles in our Enterprise team available.
Service Cloud Account Executives (sellers) are passionate about the Services industry, and is excited about the power that AI will bring to this industry.As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud offerings which include: AI, Field Service, Service Cloud Voice, Home Health and Digital engagement.
You will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers.ResponsibilitiesDevelop and implement successful campaigns across the Service cloud install base, prospects and whitespacePersonally build new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunitiesLeverage business from new & established relationshipsStrategize, negotiate & close businessUnderstand the commercial aspects of the Service Cloud solutionExceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needsEnable and educate internal teams to ensure they can successfully seek Service Cloud opportunitiesBe customer facing as requiredSector:With opportunities aplenty, this role will work across all verticals/sectors focusing on Enterprise customer segment, some of them being Australia's biggest retailers & telecommunication companies.Requirements:Achiever - proven success achieving set sales targets and familiar with complex deal cycles with Enterprise customers.
Strong sales discipline and tenacity, able to see a path forward despite challenges.Passion for SaaS solutions - experience selling similar solution stacks such as Service Cloud or other enterprise solutions.Strategist - Able to develop and execute strategies, bringing everyone along on the journey.Value selling - demonstrated experience in uncovering customer needs and always asking "why" to unlock how Service Cloud can add value to the customer.Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes.Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously.Our Specialist Sales team is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets.At Salesforce, we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds.
Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world.
Each of us has a responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforce does not accept unsolicited headhunter and agency resumes.
Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.#J-18808-Ljbffr
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