Duty Manager
vor 2 Wochen
Drouin, West Gippsland & Latrobe Valley VICJoin GippsSAFE Security – A Leading Provider of Security ServicesGippsSAFE Security is looking for a skilled Duty Manager to join our Operations team at our Drouin office on a permanent, full-time basis.
This opportunity is ideal for candidates who are passionate about supporting our operations and contributing to the safety and security of our clients and facilities.If you're ready to be part of a dynamic team and make a positive impact, we encourage you to apply.Why Join GippsSAFE Security?At GippsSAFE Security, we are committed to upholding the highest ethical standards.
Our business model prioritizes our people, which in turn deliver meaningful value to our clients and our communities.Our primary goal is to positively impact the communities where we operate.
We are dedicated to creating employment opportunities for individuals facing barriers to work, contributing to a tangible and lasting community impact.By joining the GippsSAFE Security team, you will benefit from:The chance to be part of a purpose-driven social enterpriseTimely and reliable payment of all entitlementsA supportive, flexible work environmentAccess to professional development and training opportunitiesThe opportunity to grow within a fast-expanding companyAbout the RoleIn this role, you will enhance the performance and service delivery of our contracts and workforce.
The primary objective is to ensure that workforce rosters align with operational needs, adhere to applicable regulatory instruments and GippsSAFE policies, foster robust stakeholder relationships, and demonstrate a high level of professionalism in work ethic and perspective.DutiesReporting to the General Manager & Operations Manager, the Duty Manager will work in an office-based environment and will be responsible for a range of workforce planning and rostering activities including:Rostering security operations within a dynamic and busy 24/7 operationEnsuring effective and efficient resourcing models and shift coverage utilizing Guardhouse and Microsoft Office.Roster employees in accordance with the Security Services Industry Award, contractual requirements, service levels and KPI'sLiaise with operational managers and other team members for new staff placementsManaging training matrix's to ensure appropriate skills and qualifications are maintained and documented.Manage absentee calls and annual leave requests to ensure continuous and appropriate shift coverageAssist with, and respond to, pay, leave and rostering related enquiriesCompile reports and data including end of month informationDelivering excellent customer service to all stakeholdersBenefits and perksValues based company culture, with an inclusive and energetic teamOngoing learning and development opportunitiesUp to 4 weeks of annual leave per yearPermanent full-time positionWeekdaysSkills and experienceVictorian Security LicenseDriver's LicenseStrong communication and relationship building skillsProficient in the use of Microsoft Office, specifically Outlook and ExcelPrior experience in managing site security operations/rostering in a similar sector (highly desirable)Effective time management and organisational skillsDemonstrated ability to make sound decisions within a regulated environmentAbility to work with minimal supervisionEffective written and verbal communication skills with a high level of attention to detailAbility to work as a member of the leadership team and maintain confidentiality around commercially sensitive and personal informationBe able to work from an Office 5 days a week (Monday to Friday)This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a National police check as an essential selection component for this role.To apply for this position, please click 'Apply' on the bottom of this ad.GippsSAFE Security is an equal opportunity employer.
We are committed to providing an environment of mutual respect and we encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.#J-18808-Ljbffr
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