Duty Manager

vor 2 Monaten

Central Coast, Österreich Crown Resorts Limited Vollzeit

BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The roleCrown Sydney has a newly created opportunity for an experienced Duty Manager to join the team on a full-time basis.
Crown Resorts offers a fast-paced, highly interactive environment where guest satisfaction and a luxury experience is paramount.
As a Duty Manager, you'll be key in ensuring that hotel operations are delivered with a high level of excellence, whilst working collaboratively with the Valet Parking, Housekeeping and Concierge teams.Your presence and responsibility as a senior leader will include guiding and supporting your team in their day-to-day tasks, resolving issues or complaints in a timely and effective manner, and ensuring that our guests enjoy elevated experiences during their visit to Crown Sydney.You'll have:Demonstrated leadership experience in a high-volume, front office operationOpera Property Management Systems experience will be highly regardedA strong customer orientation with ability to anticipate the needs of guests & promptly manage guest enquiriesAbility to develop strong stakeholder relationships across all areasAbility to coach, inspire and mentor your teamStrength in working under pressure whilst managing multiple prioritiesExcellent communication with strong resolution and negotiation skillsKnowledge of Forbes star rating will be advantageousWhat we offer you:Full-time, permanent opportunity in an internationally recognised, luxury hotel & integrated resortTailored uniform provided, laundered for every shiftComplimentary meal at our on-site staff restaurant (hot foods, salad + sandwich bar, fruits & pastries)Generous discounts across all Crown hotels and restaurants Australia wideOngoing coaching, training and professional development opportunitiesChance to establish and progress your career within an iconic hotel brandAccess to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parkingAdditional InformationWhat you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.#J-18808-Ljbffr

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