Customer Service Coordinator
vor 2 Monaten
About the role Mercy Community Aged Care Servicesis on the search for an engaging Customer Service Coordinator to join our team on a Permanent Full-Time basis based at our Nudgee Aged Care Facility.
This role involves but not limited to: Coordinate residential Aged Care admissions, waitlists (if required) and discharges Create resident agreements and ensure prudential compliance Create and maintain resident profiles and electronic records within the appropriate database and Client Management System (CMS) Monitor referral pathways and marketing materials, including fees and charges, accommodation pricing, websites, and brochures About you As the successful applicant, you will possess: Experience working in Aged Care Understanding of Aged Care funding and other fees and charges Competent at using Client Management Systems, Microsoft Office (Word, Outlook etc) and other software programs if required Diploma of Business Administration or similar relevant qualification (desirable) Hold or able to obtain a Paid NDIS Workers Screening Card (also known as a Yellow Card) Why Mercy Community Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly.
All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.
Being part of the Mercy Community team, means you have access to some fantastic benefits, such as: Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors Free annual influenza and/or other vaccination reimbursements Employee referral bonus incentive Cash out or purchase annual leave and to take advantage of extra leave entitlements We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development.
This includes making sure you have access to a range of other career pathways and opportunities across Mercy.
Applications close 31st October 2024.
Please note we will review applications as they are received and may interview and appoint prior to closing date.
Do not delay in applying.
For any queries, please contact ******.
We do not accept applications via email so please ensure you apply online.
Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.
Apply Now
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