Customer Success Specialist
vor 1 Monat
What you'll doThe Customer Success Specialist (CSS) - Core is responsible for the proactive management, delivery and support of services provided to Equifax's Core customers to ensure their services are first class. Accountabilities include customer relationship management, service level management, proactive client outage, incident and enquiry escalation and service improvement. Below are few key responsibilities of this role:Identifying and meeting the needs of our core business customers and providing a high level of customer service.Providing information and answering complex queries and explaining products and services.Responsible for submitting new account & branch set ups to subscriptions team.Submit channel connectivity requests to Client Integration Team.Investigate and correct invoicing and billing issues.Respond to customer requests on product usage and other product related queries.Respond to customers in relation to unplanned outages and escalate within the company as appropriate.You will be required to gain a detailed understanding of the products available to subscribers.Support Account Management group through timely responses to requests including operational inputs into various sales packs.What experience you need2-4 years in a similar role within a corporate environment.Influencing / stakeholder management skills at a senior level, both internal and external.Proactive mindset, with proven experience to hit the ground running.Very strong communication skills: oral, written, presentation, facilitation.Ability to think and act both strategically and tactically.What could set you apartFinancial services, technology or equivalent work experience.This role will suit someone who is responsive, focused on customer engagement and delivering customer success. You are good at planning and managing work output in a multitasking environment. You will possess strategic thinking and articulation and demonstrate a solid understanding of customers' perspectives to advocate for customer needs and gain commitment for the resources needed to meet those needs.You will join a team that fosters a collaborative environment where raising suggestions are valued and a challenge is accepted. This is a genuine opportunity to advance your career down many pathways on a global scale.
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Customer Success Specialist
vor 3 Wochen
Sydney, Österreich Quandoo Gmbh VollzeitCompany DescriptionInterested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team!Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
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Customer Success Specialist
vor 3 Wochen
Sydney, Österreich Quandoo VollzeitInterested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team!Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are helping businesses build...
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Customer Success Specialist
vor 2 Wochen
Sydney, Österreich Quandoo Gmbh VollzeitInterested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team!Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are helping businesses build...
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Customer Success Specialist
vor 2 Wochen
Sydney, Österreich Quandoo Gmbh VollzeitCompany Description Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
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Customer Success Specialist
vor 1 Monat
Sydney, Österreich Equifax VollzeitWhat you'll do The Customer Success Specialist (CSS) - Core is responsible for the proactive management, delivery and support of services provided to Equifax's Core customers to ensure their services are first class.Accountabilities include customer relationship management, service level management, proactive client outage, incident and enquiry escalation...
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Customer Success Specialist
vor 1 Monat
Sydney, Österreich Equifax, Inc. VollzeitWhat you'll do The Customer Success Specialist (CSS) - Core is responsible for the proactive management, delivery and support of services provided to Equifax's Core customers to ensure their services are first class.Accountabilities include customer relationship management, service level management, proactive client outage, incident and enquiry escalation...
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Customer Success Operations Specialist
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Customer Success Operations Specialist
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Customer Success Operations Specialist
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Customer Success Operations Specialist
vor 1 Monat
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Quandoo Gmbh | Customer Success Specialist | Sydney
vor 9 Stunden
Sydney, Österreich Tideri Jobbörse VollzeitCompany Description Interested in working for a global SaaS provider in the hospo tech space?Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world.Through our marketplace and extensive booking network, we are...
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vor 1 Woche
Sydney, Österreich Macquarie Technology Group VollzeitAbout us We're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally! Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service...
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Customer Success Manager
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Sydney, Österreich Macquarie Technology Group VollzeitAbout us We're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally! Macquarie Cloud Services are the Australian specialists in cloud services for business and government.Locally owned and operated, with an industry-leading customer service model,...
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Customer Success Manager
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Sydney, Österreich Webhelp VollzeitApply NowJob Title: Bookkeeping, Accounting, QuickBooks - Customer Success SpecialistJob DescriptionAre you an experienced Bookkeeper or Accountant? Are you looking for an exciting new role where you can utilise your bookkeeping and accounting skills in a unique new way?We're looking for a dynamic individual to join our team, with experience in bookkeeping,...
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Customer Success Manager
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Sydney, Österreich Cisco Systems, Inc. VollzeitAs a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth.You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals.Your responsibilities will...
