The Alfred | Client Services Officer | Melbourne
vor 22 Stunden
Alfred Health is a leader in health care delivery, improvement, research, and education.
We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Position: Client Service Officer
Type: Ongoing, Part Time (64 hours per fortnight)
Grade: Managers and Administrative Worker Grade 1
Location: Melbourne Sexual Health Centre
Benefits: Great staff benefits
The Department The Melbourne Sexual Health Centre (MSHC), a specialised unit for the diagnosis and treatment of sexually transmissible infections (STIs), is located in Carlton.
It is part of Alfred Specialty Medicine at Alfred Health.
MSHC has an established reputation for clinical excellence and innovation through its research.
MSHC provides screening, testing, counselling, information, referral, health education, and clinical management of STIs including HIV/AIDS and hepatitis C. It is reputed as a leader in sexual health with an ongoing active focus on post-graduate training and education, clinical consultancy, and research.
The staff of approximately 100 includes administrative and ICT support, Counsellors, Doctors, Nurses, Researchers, and post-graduate students.
The Role A Client Service Officer at Melbourne Sexual Health Centre provides a full range of administrative services to support the clinical team and the clients attending for care.
The Client Services role encompasses reception, appointments, switchboard, COVID Entry Point Screening, data entry, medical records management, client communication, billing, and providing administrative support to clinical and research staff within the Centre.
The Administration Team hours of work are Monday – Friday 8.30 a.m. to 5.30 p.m.
Qualifications and Experience Required Demonstrated successful face-to-face client/patient/customer service experience Prior successful experience in providing reception and administrative support functions in a health care setting Demonstrated data entry accuracy Proven computer literacy and experience in the effective use of computer technology Eligibility to qualify for a Medicare PRODA account Staff Benefits Generous salary packaging and novated leasing are available through Maxxia Access to health and wellbeing incentives Discounted health insurance For enquiries regarding this position, please contact Alison Levey at .
Applications close 11pm AEST, Friday, 20th December 2024.
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.
Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.
Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, healthcare workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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