Vip Host
vor 4 Wochen
Are you a natural people-person with a passion for gaming? Level up your career with this exciting opportunity to connect, engage, and elevate the experience of Stake's top Portuguese-speaking players.
What's in it for you? Do you thrive off delivering top-notch experiences that help build lasting relationships? Is sport and customer service your passion? Then we may have the perfect role for you. We are looking for a Portuguese speaking Customer Service Representative to join our team and help ensure our top Portuguese customers get the best service in the industry. As our VIP Host, you'll be the heartbeat of our most valuable players' experiences. You'll create and maintain strong relationships with our VIP clients, ensuring they receive the highest level of service and exclusive benefits.
Your role with us: As our Portuguese-speaking VIP Host, you'll be the face of our online casino, responsible for building and maintaining relationships with our high-value players. Your role transcends the typical customer service position as you will be the ambassador of our casino. Your goal is not just to resolve issues, but to provide tailored solutions that go above and beyond their expectations, making each interaction a memorable experience. Your exceptional interpersonal skills will form the foundation of these connections. Building trust and rapport with our VIP players will be your daily mission, ensuring they feel valued and appreciated on a personal level.
Could you be our next VIP superstar? Don't worry if you don't have any experience in the online gaming industry. We're looking for someone who's friendly, outgoing, and passionate about providing exceptional customer service. If you come from a retail, hospitality, or other customer-facing role, we encourage you to apply.
Please note that in this role our team works 6 days a week for 6 hours a day. Your hours and location of work are below: Mon - Friday - 9am - 2pm (Office)
Mon - Friday - 9pm - 11pm (Home)
Saturday- 9am - 2pm + 9pm - 11pm (Home) OR Sunday - 9am - 2pm + 9pm - 11pm (Home)
Salary: $84,500 base, plus super.
What you will do: Develop and maintain trusted relationships with new and existing high value clients to determine existing and future business needsUnderstand the client's objectives and decision-making process and forming long-term partnerships with individualsActively and successfully manage the assigned accounts from start to finish including managing and maintaining your relationship, ensuring all enquiries are followed throughIdentify and grow opportunities within your client base and collaborate with the VIP to ensure maximum growthEnsure the timely and successful delivery of products, in line with customer needs and objectivesAnalysis of client behaviours and overall value to the businessMake optimal use of communication tools such as chat room on site, email, Telegram and any additional platforms required to engage with VIP playersCollaborate with other departments to improve the overall customer experience.Collaborate with VIP Manager, Supervisor and Senior hosts to contribute to team development goals.What you will bring: Minimum 1 year experience working in a customer service environment.Excellent communication and writing skills are required.Bilingual in English and PortugueseHigh level of global sports knowledgeCryptocurrency knowledge is advantageousProficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & IntercomSome of the perks of working for us: EAP access for you and your familyAccess to over 9,000 courses across our Learning and Development PlatformTwo full-time barista's who will make your daily coffee, tea or fresh juiceDaily catered breakfastMassage Wednesdays - we get professionals to do thisTeam lunches and happy hour in the office from 4pm on FridaysFun office environment with pool tables, table tennis and all your favourite gaming consolesHelp yourself drinks fridges and snack shelves"We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant"
We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
Apply for this job* indicates a required field
First Name *
Last Name *
Email *
Phone *
Resume/CV *
Are you currently based in Melbourne, Australia?
Could you kindly let us know what your current visa status/work rights are? This will help us better understand your eligibility for this role.
Are you fluent in reading and writing in Portuguese? Select...
Why do you think you would be suitable for this role? *
#J-18808-Ljbffr
-
Vip Host
Vor 6 Tagen
Melbourne, Österreich Easygo VollzeitAre you a natural people-person with a passion for gaming?Level up your career with this exciting opportunity to connect, engage, and elevate the experience of Stake's top Portuguese-speaking players.What's in it for you? Do you thrive off delivering top-notch experiences that help build lasting relationships?Is sport and customer service your passion?Then...
-
Vip Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Tbwa ChiatDay Inc VollzeitVIP Customer Service Representative - Japanese SpeakingMelbourne, AustraliaVIP Host - Japanese Speaking Are you a natural people-person with a passion for gaming? Level up your career with this exciting opportunity to connect, engage, and elevate the experience of Stake's top Japanese players.What's in it for you? We are looking for a Japanese speaking...
-
Vip Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Tbwa ChiatDay Inc VollzeitVIP Customer Service Representative - Japanese SpeakingMelbourne, AustraliaVIP Host - Japanese Speaking Are you a natural people-person with a passion for gaming?Level up your career with this exciting opportunity to connect, engage, and elevate the experience of Stake's top Japanese players.What's in it for you? We are looking for a Japanese speaking...
-
Vip Customer Service Representative
vor 3 Monaten
Melbourne, Österreich Tbwa ChiatDay Inc VollzeitVIP Customer Service Representative - Turkish SpeakingMelbourneVIP Host - Turkish Speaking Are you a natural people-person with a passion for gaming? Level up your career with this exciting opportunity to connect, engage, and elevate the experience of our top players on Stake.What's in it for you? Do you thrive off delivering top-notch experiences that help...
-
Bottle Service Host
vor 3 Monaten
Melbourne, Österreich Airclub VollzeitOur Bottle Service team is responsible for providing exceptional VIP experiences & unforgettable memories for our patrons.You must strive to go above and beyond to exceed the expectations of our guests.The ability to work within a team is a must; great customer service and being able to handle high-pressure situations is all part of the...
-
Melbourne, Österreich Unavailable VollzeitThe OpportunityDelaware North Australia are now looking for a dynamic and results-oriented Customer Development Executive to enhance our customer engagement efforts at Mindil Beach Casino Resort in Darwin.Reporting to the Executive Manager Gaming, this role focuses on growing our domestic VIP customer base and increasing visitation to our fantastic...
-
Sirva Bgrs Llc | Relocation Field Consultant
Vor 7 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout the role: The focus of our Relocation Consultants is to facilitate the settlement of individuals and families in their new location.You are a main point of guidance, knowledge sharing & cultural advice on a host of day-to-day topics that impact our clients' lifestyle in Australia.Duties include:Face-to-face meetings for employees moving into your given...
-
Guest Service Agent
vor 1 Woche
Melbourne, Österreich Accor Hotels VollzeitCompany DescriptionWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...
-
Guest Service Agent
vor 2 Monaten
Melbourne, Österreich Accorhotel VollzeitCompany DescriptionWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...
-
Guest Service Agent
vor 1 Woche
Melbourne, Österreich Accor Hotels VollzeitCompany Description Work Your Way to Pullman & Mercure Melbourne Albert Park! Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...
-
Guest Service Agent
vor 17 Stunden
Melbourne, Österreich Accor Hotels VollzeitWork Your Way to Pullman & Mercure Melbourne Albert Park! Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet...
-
Guest Service Agent
vor 1 Tag
Melbourne, Österreich Accor Hotels VollzeitWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet...
-
Guest Service Agent
vor 1 Woche
Melbourne, Österreich Accorhotel VollzeitCompany Description Work Your Way to Pullman & Mercure Melbourne Albert Park! Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...
-
Sales Consultant/Specialist
vor 3 Wochen
Melbourne, Österreich Scout Talent VollzeitWork in Sydney or Melbourne's dynamic cityscapes! Earn up to $110,000 + Commissions PLUS Super and host of benefits! Work with a dynamic team in a role that's as rewarding as it is exciting! Grab insider-only deals on Gro's finest products and services! About Gro Clinics Hair loss can be one of the most confidence-shaking challenges, and at Gro Clinics,...
-
Sales Consultant/Specialist
Vor 3 Tagen
Melbourne, Österreich Scout Talent VollzeitEarn up to $110,000 + Commissions + Super!Work in Sydney or Melbourne's dynamic cityscapes!Earn up to $110,000 + Commissions PLUS Super and a host of benefits!Work with a dynamic team in a role that's as rewarding as it is exciting!Grab insider-only deals on Gro's finest products and services!About Gro Clinics Hair loss can be one of the most...
-
Melbourne, Österreich Tideri Jobbörse VollzeitEarn up to $110,000 + Commissions + Super!Work in Sydney or Melbourne's dynamic cityscapes!Earn up to $110,000 + Commissions PLUS Super and a host of benefits!Work with a dynamic team in a role that's as rewarding as it is exciting!Grab insider-only deals on Gro's finest products and services! About Gro Clinics Hair loss can be one of the most...
-
Hostperson, Brown'S Beach House
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitExplore limitless possibilities, dreams and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality.Embrace our passion for Hawai'i's heritage, culture and traditions with amazing career opportunities that await you in paradise.Journey into a luxury oasis where the aloha spirit comes alive.Fairmont Orchid is an award-winning...
