Field Support And Integration Engineer
vor 3 Monaten
About usOne team.
Global challenges.
Infinite opportunities.
At Viasat, we're on a mission to deliver connections with the capacity to change the world.
For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.
We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll doThe Field Support & Integration Engineer is a key member of ViaSat's Commercial Airline Support team, which helps deliver and maintain ViaSat's best-in-class "ViaSat In-Flight Connectivity" services to our Commercial Airline, Business Jet, and Maritime customers.
The Field Support & Integration Engineer plays a critical part in the service launch of new customers, supporting system activations and over-the-air system checks for new installations of the ViaSat onboard In-Flight Connectivity (IFC) solution.
This role ensures that all work is carried out in accordance with ViaSat procedures and airline manuals, following CASA regulations.
Additional key responsibilities include providing training, on-site, and remote support to customer maintenance representatives during installation, activation, and maintenance of ViaSat IFC equipment, including software loads and updates.
This role works in collaboration with ViaSat's customer partners to support and close daily maintenance issues.
Verbal and written interaction with airlines and OEMs is frequent and must be delivered professionally.
The Field Support & Integration Engineer interfaces with internal and external stakeholders and must be able to communicate effectively with diverse audiences including engineering teams, program management, customers, and third-party partners & suppliers.
This position requires contributing to shared knowledge, documentation, and training of peers and other stakeholders, and may require travel to other ViaSat offices, customer locations, and airline maintenance locations up to 50%.
The ideal candidate will have a background in commercial aircraft systems, specifically electrical and avionics equipment troubleshooting and testing.
The critical nature of the work requires good judgment, initiative, and specialized technical expertise to understand problems and develop recommended solutions.
This role must be comfortable working both as part of a global team and independently as a remote resource.
Prior experience working in a remote/virtual team is a plus.
Experience with hardware and software elements involved in IP networking and satellite communications is preferred.
Familiarity with UNIX/LINUX configuration, and the ability to capture and interpret network traces is a plus.
The day-to-dayKey responsibilities include:
Assist ViaSat's customers with the planning and execution of maintenance, troubleshooting, and repair efforts.Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft.Travel to customer maintenance locations on short notice to support troubleshooting and repair operations.Provide training to maintenance vendors and airline personnel on installation and maintenance of the ViaSat IFC solution.Ensure all required and preventative maintenance is performed in accordance with company, airline, and FAA regulations.Establish and maintain working relationships with OEMs, airline partners, and third-party maintenance personnel.Provide remote assistance to support diagnostic checks on ViaSat IFC equipment installed on customer aircraft.Provide a timely remote response and resolution to any service inquiry related to installation and maintenance.Ensure all install aids and equipment required to maintain the ViaSat IFC service is available and up to date.Assist Field Support Manager in the development of improved maintenance and preventative maintenance of the ViaSat IFC solution.What you'll needAssociate's Degree or equivalent in Aircraft Maintenance, Electrical Engineering, Computer Science, or other relevant discipline preferred.Ability to interpret technical manuals and schematics including engineering items supporting the installation and repair of the ViaSat IFE system.Prior experience in a Technical Support or NOC role preferred.Prior experience working in a field support capacity.Experience in IP networking.Prior experience working with Linux/Unix.Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations.Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audiences.Ability to travel up to 75%, including internationally.What will help you on the jobAustralian or equivalent certification for aircraft maintenance.A background in Avionics and Aircraft maintenance.Prior experience with RF Satellite or Wireless Communication systems.Experience working as part of a virtual team with remote supervision.EEO statementViasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
If you would like to request an accommodation on the basis of disability for completing this online application, please click here.
#J-18808-Ljbffr
-
Customer Support Field Engineer
Vor 5 Tagen
Melbourne, Österreich Buscojobs VollzeitAdd expected salary to your profile for insightsWho we are : Ever wonder who brings the entertainment to your flights?Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, connectivity, WiFi, and now Bluetooth headphone connectivity!How exciting would it be to be a part of the innovation that goes into...
-
Systems Integration And Testing Engineer
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitSystems Integration and Testing Engineer Our offering is unique.Infrastructure projects often struggle to integrate to the existing network which leads to delays or poor outcomes; they require assistance to get their projects into operation.Our team meets this need through providing projects with expertise in Systems Integration, Testing & Commissioning,...
-
Engineer - Enterprise Integration Services
vor 1 Monat
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Department: Tech CDIS Cloud, Data and AnalyticsDivision: TechnologyLocation: MelbourneAbout UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our community of over 5,000...
-
Engineer - Enterprise Integration Services
vor 1 Monat
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitDepartment: Tech CDIS Cloud, Data and AnalyticsDivision: TechnologyLocation: MelbourneAbout UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our community of over 5,000 engineers is key to making this happen, because...
-
Engineer - Enterprise Integration Services
vor 1 Monat
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitDepartment: Tech CDIS Cloud, Data and AnalyticsDivision: TechnologyLocation: MelbourneAbout UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our community of over 5,000 engineers is key to making this happen, because...
-
Melbourne, Österreich Nbn Co Ltd. VollzeitSenior Network Design, Integration and Assurance Engineer We have a new opportunity at nbn for a Senior Network Design, Integration and Assurance Engineer reporting to the Senior Manager Planning and Design Service Delivery. A bit about your role This role will be responsible for integrated network test environment solution design across all functions of...
-
Melbourne, Österreich Nbn Co Ltd. VollzeitSenior Network Design, Integration and Assurance EngineerWe have a new opportunity atnbnfor aSenior Network Design, Integration and Assurance Engineerreporting to the Senior Manager Planning and Design Service Delivery.A bit about your roleThis role will be responsible for integrated network test environment solution design across all functions of fixed...
-
Senior Network Integration Engineer
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitSenior Network Integration Engineer We have an exciting opportunity at nbn for a Senior Network Integration Engineer reporting to the Manager Build & Support Service Delivery.Job Expectations As the Senior Network Integration Engineer, you are responsible for building and maintaining cutting-edge test environments and lab infrastructure.You will ensure these...
-
Senior Network Integration Engineer
vor 2 Monaten
Melbourne, Österreich Nbn Co Ltd. VollzeitSenior Network Integration EngineerWe have an exciting opportunity at nbn for a Senior Network Integration Engineer reporting to the Manager Build & Support Service Delivery.Job ExpectationsAs the Senior Network Integration Engineer, you are responsible for building and maintaining cutting-edge test environments and lab infrastructure. You will ensure these...
-
Integration Cloud Engineer
vor 2 Wochen
Melbourne, Österreich City Of Boroondara VollzeitRequisition ID 14488 - Posted - Transformation and Technology - Job Function (1) - Tenure Status (1) - Employment Status (1)Fixed term until August 2025, Hybrid working$112,058pa plus super and RDODelivering key initiatives within Transforming BoroondaraAbout the RoleWe are seeking a skilled Oracle Integration Cloud Engineer to join the Technology Platforms...
-
Integration Cloud Engineer
vor 3 Wochen
Melbourne, Österreich City of Boroondara VollzeitRequisition ID 14488 - Posted - Transformation and Technology - Job Function (1) - Tenure Status (1) - Employment Status (1)Fixed term until August 2025, Hybrid working$112,058pa plus super and RDODelivering key initiatives within Transforming Boroondara About the RoleWe are seeking a skilled Oracle Integration Cloud Engineer to join the Technology Platforms...
-
Field Service Engineer
vor 2 Wochen
Melbourne, Österreich Ziprecruiter VollzeitJob DescriptionA well-established supplier of glass processing machinery is on the lookout for a Field Service Engineer with electro-mechanical experience and knowledge of pneumatic systems to join their highly skilled and committed team.About the RoleAs their Field Service Engineer, you will be responsible for servicing and supporting their customers - from...
-
Melbourne, Österreich Buscojobs VollzeitAdd expected salary to your profile for insightsWho we are : Ever wonder who brings the entertainment to your flights?Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, connectivity, WiFi, and now Bluetooth headphone connectivity!How exciting would it be to be a part of the innovation that goes into...
-
Bms / Integration Project Engineer
vor 4 Wochen
Melbourne, Österreich New Venture Recruitment VollzeitBMS / Integration Project EngineerMelbourneCompanyWell established BMS and integration contractor that have operated in Melbourne for over 20 years.Typically working with end clients with large building portfolios/sites.Great opportunity for a BMS and integration engineer that is looking to work at the forefront of the industry in the smart buildings...
-
Field Service Engineer
vor 2 Wochen
Melbourne, Österreich Ziprecruiter VollzeitJob DescriptionA well-established supplier of glass processing machinery is on the lookout for a Field Service Engineer with electro-mechanical experience and knowledge of pneumatic systems to join their highly skilled and committed team.About the Role As their Field Service Engineer, you will be responsible for servicing and supporting their customers -...
-
Bms / Integration Project Engineer
vor 3 Wochen
Melbourne, Österreich New Venture Recruitment VollzeitFull timeBMS / Integration Project EngineerMelbourneCompanyWell established BMS and integration contractor that has operated in Melbourne for over 20 years.Typically working with end clients with large building portfolios / sites.Great opportunity for a BMS and integration engineer that is looking to work at the forefront of the industry in the smart...
-
Integration Cloud Engineer
vor 3 Wochen
Melbourne, Österreich Boroondara VollzeitRequisition ID 14488 - Posted - Transformation and Technology - Job Function (1) - Tenure Status (1) - Employment Status (1)Fixed term until August 2025, Hybrid working$112,058pa plus super and RDODelivering key initiatives within Transforming BoroondaraAbout the RoleWe are seeking a skilled Oracle Integration Cloud Engineer to join the Technology Platforms...
-
Integration Cloud Engineer
vor 3 Wochen
Melbourne, Österreich City of Boroondara VollzeitRequisition ID 14488 - Posted - Transformation and Technology - Job Function (1) - Tenure Status (1) - Employment Status (1)Fixed term until August 2025, Hybrid working$112,058pa plus super and RDODelivering key initiatives within Transforming Boroondara About the RoleWe are seeking a skilled Oracle Integration Cloud Engineer to join the Technology Platforms...
-
Don Krc | Controls
Vor 5 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout Us GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 40 sites.GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products, and animal feed.GWF's business units include Tip Top, DON, MAURI, Yumi's, and Jasol.DON's heritage goes back to...
-
Senior Integration Specialist
vor 3 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitThe CompanyEcoview Integration Services was developed to support the growing demand for smart technology and automated systems in today's commercial buildings. Established in 2010 we are now one of the leading electrical integrators in Australia with a national presence. Our company works tirelessly alongside consultants, builders, electricians, and end...
