Sales Administration Support
Vor 2 Tagen
Participant recruiting infrastructure for the research industry.We're building the best research panel in the world - join us
Since our founder recruited the first participants to the panel on the NYC subway, we've built a panel of more than 3m participants across 150 countries - making Respondent the industry's most diverse participant panel.
Right now the research industry is going through an enormous change, and we're at the forefront of it.
As AI makes it easier to run high-quality research with 1,000s of participants at once (instead of 10s), we're seeing demand for our participants grow at lightning speed.
Our customers include Microsoft, Dropbox, P&G, and 500 others, and we fuel the research industry with high-quality participants via an integration with software partners including Maze, Rally, and Great Question.Position Overview:The Sales Admin Support role provides essential administrative assistance to the Sales Development Representative (SDR) in Sydney.
This role primarily focuses on managing sales pipelines, maintaining accurate customer data, supporting communication efforts, and ensuring the smooth operation of the sales process.
This role will also engage directly with potential customers, managing email correspondence and building outreach.
The successful candidate will play a key role in helping the Sales team to stay organized and efficient in managing new and existing customer relationships.Key Responsibilities:Sales Support and Communication:Draft and schedule outreach emails and follow-ups for SDRs.Manage email correspondence with customers and build outreach.Support with ad-hoc administrative tasks to assist in the sales process.Assist the SDR by managing and updating the sales pipeline, ensuring all leads and opportunities are accurately recorded in the CRM (e.g., HubSpot).Ensure timely follow-ups with leads and prospects by updating reminders and tracking sales activity.Customer Data Management:Maintain and update accurate customer records, contact information, and sales activity logs.Support the SDR in segmenting and organizing leads for targeted outreach.Sales Reporting and Insights:Track key sales metrics and assist in generating weekly or monthly sales performance reports.Help analyze sales trends and provide insights to improve sales strategies.Coordination and Scheduling:Schedule meetings and calls with potential clients, ensuring all appointments are efficiently coordinated.Assist in the preparation for sales meetings, including preparing agendas and following up with action items.Skills Required:Familiarity with CRM systems (e.g., HubSpot) and sales tools to track leads and opportunities.Strong organizational skills with the ability to manage and maintain large volumes of customer data.Competence in data entry and managing spreadsheets (e.g., Excel, Google Sheets).Excellent English written and verbal communication skills, with a professional tone suitable for outreach and internal collaboration.Ability to draft emails and messages with clarity and attention to detail.High level of accuracy and attention to detail when updating records and managing data.Preferred Qualifications:Experience in sales administration, sales support, or a similar role.Exposure to sales processes and pipelines in a B2B environment.Basic understanding of sales terminology and CRM best practices.
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