Data Center Customer Operations Engineer Intern
Vor 3 Tagen
Data Center Customer Operations Engineer Intern
Data Center Customer Operations Engineer InternApply remote type Hybrid locations Singapore time type Full time posted on Posted 3 Days Ago job requisition id JR-148938
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe.
Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.
Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.
We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
About The Team Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers.
Key Responsibilities Installations (Server/Network/Cross Connect Cable) Racks and stacks customer equipmentInstalls intra-cage fiber tray, ladder rack, customer equipment and cabinetsInfrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash meshInstalls and tests advanced cross connects circuits (switched, multiplexed, etc.
)Installs and tests Equinix Link cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)Testing/Troubleshooting Supports semi-routine standard operating testing and installations of customer assets.Supports standard operating procedures of layer 1 cross-connect certification testing.Customer Management Supports customer satisfaction with timely adherence to semi-routine execution order requirements.Delivers a high level of service and an excellent customer experience when interfacing with customers.Provides support with time expectations on new deployments and existing alterations, by following standard operating procedure guidelines.Supports customers on-site through access control and escorting services.Training Completes all assigned training on Documentation/Reporting in a timely manner.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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