Venue Manager
vor 2 Monaten
When you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we're the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.About RydgesAustralian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.About Rydges Mackay SuitesMake your next career move with Rydges Mackay Suites. Conveniently located in the heart of one of Australia's favourite Queensland towns and a stone's throw away from the Great Barrier Reef, now's the time to join our team and help shape unforgettable guest adventures at this contemporary and idyllic hotel.About the roleAs the Venue Manager, you will assume full responsibility of our F&B operations including the restaurant, bar, conferencing, in-room dining, and gaming. The role offers you a great opportunity to demonstrate your leadership skills and your passion for providing excellent service. This role is pivotal in providing great products and service at Rydges Mackay Suites.You will have demonstrated experience in leading teams in high performing Food, Beverage & Gaming operations, and have sound knowledge of relevant legislative requirements including HIGA & OLGR.Supervise and mentor staff members to deliver outstanding service and foster a positive work environment, promoting teamwork and excellence.Collaborate with the Head / Sous chef in curating menus and maintain high-quality standards.Ensure compliance with health and safety regulations and uphold cleanliness standards.Monitor and maintain quality control in all aspects of food and beverage operations.Takes ownership of guest complaints and resolve all issues promptly and professionally.Be responsible for the P&Ls of the F&B department - ensuring KPIs are met, managing payroll and COGS within budget as well as preparing forecasted revenue for food & beverage outlets.Monitor industry trends and competitor activities to identify opportunities for innovation and improvement.Deliver revenue maximisation strategies including executing on promotions, menu engineering, and increasing customer retention/average spend.At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.Incredible team member discounts from your first day on-the-job.50% off stays at EVT hotels – Rydges, QT, Atura, and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more - across all of Australia/New Zealand.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ's largest and most diverse experiences company.Your application will include the following questions:How many years of people management experience do you have?Which of the following statements best describes your right to work in Australia?Have you worked in a role which requires a sound understanding of OH&S/WHS?How many years' experience do you have as a Food and Beverage Manager?Do you hold a current Responsible Service of Alcohol (RSA) certificate?How many years of payroll experience do you have?Do you have experience preparing work rosters?How many years' experience do you have as an Approved Manager?
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