Operations Specialist | Melbourne, Au
vor 1 Woche
We are seeking a detail-oriented and proactive Operations Specialist to join our dynamic operations team in either Melbourne or Sydney. This pivotal role involves managing complex processes to enhance the customer experience while ensuring compliance with regulatory standards. You will collaborate with internal and external stakeholders to ensure the seamless delivery of claims, complaints handling, ATO reporting, and complex reconciliation management.Your contributions will play a key role in driving operational excellence and continuous improvement across FNZ's services, supporting our commitment to delivering exceptional outcomes for our clients and trustees.The responsibilities will include:Claims Management:Deliver exceptional customer service by ensuring claims are processed within agreed timelines, adhering to legislative requirements, and maintaining a customer-first approach.Minimize delays through efficient document management and coordination with clients, advisers, and stakeholders.Facilitate the assessment and administration of claims (e.g., Death, Disability, and Temporary Incapacity) in collaboration with external teams.Contribute actively to shared team objectives.Complaint Management:Conduct thorough investigations of customer complaints, collaborating with relevant business units and providing an independent view.Communicate resolutions effectively with customers, ensuring promoter/trustee engagement and timely compensation reviews.Maintain accurate complaint records and track trends to identify process, system, or knowledge gaps for improvement.Host and participate in complaint resolution meetings with internal and external stakeholders.ATO Reporting & Complex Reconciliation Management:Coordinate and submit mandatory reporting to the Australian Taxation Office (ATO).Provide regular and ad hoc reporting to superannuation clients on administration performance.Participate in regulatory reporting projects and resolve issues identified during the reporting process.Support ATO queries regarding member transactions.Ensure daily reconciliation of funds and resolution of any discrepancies.Maintain accurate and accessible internal compliance documentation.What are we ideally looking for in a successful candidate?Skills & Experience:In-depth understanding of relevant legislation and industry practices.Proven experience handling death and disability claim types in a group life superannuation setting.Strong communication skills (both verbal and written) and the ability to manage difficult conversations.Excellent problem-solving abilities and attention to detail.Ability to self-manage, prioritize, and multitask effectively in a fast-paced environment.A collaborative mindset with a proven ability to build strong relationships with teams and stakeholders.Qualifications:RG146 / ASFA qualifications (desirable).Tertiary qualifications or relevant experience in business, insurance, legal, financial planning, or related fields (desirable).Why should you join us?A hybrid 3+2 model combining working from the office and from home.A competitive salary and excellent benefits, including full comprehensive health insurance, Life insurance, additional annual leave days after your first 12 months, sick days, and more.Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.About FNZFNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future.If this role appeals to you, please apply by the 14th December 2024.*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.
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Operations Specialist | Melbourne, Au
vor 1 Woche
Melbourne, Österreich Efinancialcareers Ltd. VollzeitWe are seeking a detail-oriented and proactive Operations Specialist to join our dynamic operations team in either Melbourne or Sydney. This pivotal role involves managing complex processes to enhance the customer experience while ensuring compliance with regulatory standards. You will collaborate with internal and external stakeholders to ensure the...
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Melbourne, Österreich Melbourne Airport VollzeitWe have multiple positions available for candidates skilled in Airport/Terminal Operations and Customer Experience! Please apply to register your interest with us. Permanent, fixed-term, full-time/part-time opportunities available.The Airport Operations Specialist is responsible for ensuring operational excellence across various touchpoints within the...
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Learning & Development Specialist
vor 2 Monaten
Melbourne, Österreich Melbourne Airport VollzeitWe currently have an exciting new opportunity for an experienced and agile Learning & Development Specialist to join our People and Culture team. The Learning & Development Specialist will be responsible for supporting the development, delivery, and coordination of effective learning activities for Operations and other Melbourne Airport team members. The...
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Specialist Dermatologist
vor 1 Monat
Melbourne, Österreich The Royal Melbourne Hospital VollzeitJob Description Specialist Dermatologist Req ID: 1472 Posting Start Date: 31/10/2024 Work Location: The RMH Parkville (City campus) & The RMH Royal Park The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.Join the team.Build a career.We are looking for a passionate and dedicated individual to join The Royal Melbourne...
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Specialist Dermatologist
vor 1 Monat
Melbourne, Österreich The Royal Melbourne Hospital VollzeitJob DescriptionSpecialist DermatologistReq ID: 1472Posting Start Date: 31/10/2024Work Location: The RMH Parkville (City campus) & The RMH Royal ParkThe Royal Melbourne Hospital is one of Australia's leading public healthcare providers.Join the team.Build a career.We are looking for a passionate and dedicated individual to join The Royal Melbourne...
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Insurance Operations Specialist | Melbourne, Au
vor 4 Wochen
Melbourne, Österreich Efinancialcareers Ltd. VollzeitBe inspired every day - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money.HESTA is a top-performing industry super fund working for real-world impact.We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.HESTA is also...
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Insurance Operations Specialist | Melbourne, Au
vor 4 Wochen
Melbourne, Österreich Efinancialcareers Ltd. VollzeitBe inspired every day - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money.HESTA is a top-performing industry super fund working for real-world impact.We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.HESTA is also...
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Marketing Specialist
vor 1 Monat
Melbourne, Österreich Efinancialcareers Ltd. VollzeitMarketing Specialist - Melbourne or Sydney Marketing Specialist - Melbourne or Sydney FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions.FM helps clients maintain continuity in their business operations by...
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Marketing Specialist
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitMarketing Specialist - Melbourne or Sydney Marketing Specialist - Melbourne or Sydney FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions.FM helps clients maintain continuity in their business operations by...
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Insurance Operations Specialist | Melbourne, Au
vor 4 Wochen
Melbourne, Österreich HESTA VollzeitBe inspired every day - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.HESTA is also...
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Insurance Operations Specialist | Melbourne, Au
vor 4 Wochen
Melbourne, Österreich HESTA VollzeitBe inspired every day - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.HESTA is also...
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Reliability Specialist
vor 4 Wochen
Melbourne, Österreich Melbourne Water VollzeitIn Melbourne, water is essential to our way of life.As caretakers for Melbourne's water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we're there.Primed and ready, quietly delivering some of the...
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Melbourne, Österreich Tideri Jobbörse VollzeitCompliance Operations Specialist, Square Remote Melbourne, Australia The Role The Compliance Team works to protect Square, Square Sellers, and enable safe growth across our ecosystem.We are looking for a Compliance Operations Specialist to join our Australian Compliance team, to assist with compliance tasks within the merchant commerce space.Reporting to the...
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Nudie Glow | Operations Specialist | Melbourne
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitNudie Glow is Australia's leading K-beauty retailer, dedicated to helping everyone feel confident in their own glowing skin.After 8 successful years as an online-only store, we're growing and about to kick off our retail store footprint journey in Melbourne!To support our growth, we're seeking an enthusiastic, analytical, and detail-oriented Operations...
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Airfield Operations
vor 2 Monaten
Melbourne, Österreich Melbourne Airport VollzeitStep into a pivotal role at Melbourne Airport, where you'll ensure the safe and efficient operation of our airfield during critical infrastructure upgrades.We are looking for a skilled and proactive Airfield Operations Coordinator to join our dynamic team and help us navigate the challenges of a fast-paced, ever-changing environment.As a crucial member of...
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Eligibility Specialist | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitEligibility Specialist | Personal Injury | MelbourneAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...
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Airfield Operations
vor 2 Monaten
Melbourne, Österreich Melbourne Airport VollzeitStep into a pivotal role at Melbourne Airport, where you'll ensure the safe and efficient operation of our airfield during critical infrastructure upgrades.We are looking for a skilled and proactive Airfield Operations Coordinator to join our dynamic team and help us navigate the challenges of a fast-paced, ever-changing environment.As a crucial member of...
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Customer Engagement Specialist | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitPower your work in the energy sector Your new companyWorking for an electricity energy company based in the Melbourne CBD that supplies electricity to Small and Medium businesses.They are a socially responsible enterprise who always strives for the best.Seeking a full-time customer engagement specialist professional who has energy sector experience.Your new...
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Customer Engagement Specialist | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Efinancialcareers Ltd. VollzeitPower your work in the energy sector Your new companyWorking for an electricity energy company based in the Melbourne CBD that supplies electricity to Small and Medium businesses.They are a socially responsible enterprise who always strives for the best.Seeking a full-time customer engagement specialist professional who has energy sector experience.Your new...
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Specialist Primary Pe
vor 3 Wochen
Melbourne, Österreich Melbourne Education VollzeitEnjoy the great outdoors having fun, exercising, and creating laughter and joy every day as a Specialist PE teacher at this lovely Catholic Primary School in the Western Suburbs of Melbourne.Our client is a wonderful community-focused Catholic Primary school that values the partnerships that exist between students, staff, and the wider community.Creative...
