Customer Admissions Manager

vor 1 Monat


Melbourne, Österreich Infinite Aged Care Vollzeit

Our RoleReporting to our National Sales & Admissions Manager who is based at our Gold Coast Corporate office, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation. Our vision at Infinite care is: Aged Care Provider - Redefining a New Generation of Residential Care.This exciting full-time permanent role in our Melbourne footprint breaks the traditional views on acquiring new consumers. It will challenge and reward you professionally - and for a true sales professional who thrives on achieving outstanding sales results and delivering service excellence, the role provides unlimited scope to be rewarded for both.Our growth strategy to enter the residential aged care market in Victoria has progressed. We have several exciting build and acquisitions projects underway. Based in Melbourne, this role will support both green (Knox) and brownfield residential aged care facilities, whilst working as part of a small group, supported by a cohesive marketing and sales support team. You will grow occupancy and admissions by working with existing channel partners and fostering new partnerships within the healthcare sector. It will be a requirement for our new CAM to drive between our various facilities, so an attractive car allowance will be on offer for the right candidate. A current driver's licence and own car is a must.You will also work closely with our new resident families to guide them through what can be an emotional, stressful, and often very confusing process to understand the aged care system.Our ideal applicants will:Have proven experience in sales, business development, or relationship management, preferably in the aged care or healthcare industry.Be able to demonstrate the ability to manage a referral/channel partner network which can generate qualified leads.Be able to build strong relationships and, by doing so, close deals and achieve targets.Possess excellent time management skills.Show empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.Be proficient in using CRM software, Microsoft Office, and other relevant tools.Have knowledge of aged care regulations, policies, and industry best practices, which will be highly regarded.What's in it for you?Laptop, phone, and other allowances to help you perform at your best and be on the moveA vast array of employee discounts across food, clothing, electrical, and other services via our external partner called Flare. Fitness Passport with additional discounts to fitness, wellness, and wellbeing sessions.Industry-leading digital solutions that enable work-life balance and accessibility to your colleagues to set you up for success.Free and confidential Employee wellbeing, financial counselling, mental health, and life coaching via our Employee Assistance Program.Employee referral program whereby attracting talent to Infinite is a key financial reward and recognition outcome for our people.Free professional development leadership training via micro-learning platforms.We offer our employees the opportunity to broaden their skills and achieve their potential whilst at the same time creating a home away from home for our residents and their loved ones.Infinite Aged Care is a leader in residential aged care. We have facilities in Queensland, NSW, and South Australia, and we take pride in our ability to provide an environment that encourages and enables residents to remain independent.If you would like to know more about us or this position before applying, please reach out to our recruitment specialist managing this assignment - Teri Vallely via email at ******.
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