Field Service Manager – Sydney

vor 1 Monat

Sydney, Österreich Tideri Jobbörse Vollzeit

Management (Manufacturing, Transport & Logistics)
Full time
We are QMS, a leading outdoor media company in Australia, specialising in providing engaging, impactful, and innovative advertising solutions across our premium outdoor media network.

Our portfolio of exceptional digital and traditional large format billboards, exclusive street furniture, and airport offerings provide advertisers with tailored and flexible OOH solutions that deliver results.

Our Culture
Life at QMS is always "out of the ordinary" and this is reflected daily in our people, products, and passions.
Our people are at the heart of everything we do, and their passion, determination, creativity, and authenticity underpin our success to date.
We're always contagiously confident, bringing a zest for life to our daily activities and importantly, taking time out to celebrate, reflect and evolve.

We're a positive and inquisitive bunch, always pursuing betterment by taking the lead with meaningful initiatives to deliver the most impact.
You'll find an inclusive, friendly, and supportive environment, filled with diverse backgrounds, perspectives, and skills.
We are proud to be a WGEA certified Employer of Choice for Gender Equality and have been since 2017.

The Role:
The role of Field Service Manager is to oversee and manage the day-to-day operations of the City of Sydney field staff maintenance team in relation to the undertaking of all routine and non-routine maintenance activities such as cleaning, repairing, electrical, condition, structural, quality, and WHS inspections of QMS street furniture infrastructure.
This involves the management of approximately 25 field staff and a fleet of vehicles.

What you will be able to do:
Distribute daily work orders and supervise/direct field staff.
Liaise and supervise the field staff on their day-to-day cleaning and repair activities of street furniture, while ensuring all works completed as per the program, to the required standards.
Assist in development and planning of preventive maintenance for Street Furniture.
Oversee/conduct the training for the recruited field staff as per the training plans.
Conduct weekly toolbox meetings with employees; maintain minutes.
Liaise with various internal stakeholders for arrangement of resources required for day-to-day maintenance activities.
Carry out necessary periodic quality inspections of the fleet, plant, and on-site maintenance/repair activities.
Manage the performance of field staff periodically and as needed.
Provide inputs for weekly/monthly reports for maintenance/repairs works to all affected internal stakeholders.
Actively promote a safe working culture at the workplace and ensure safety violations are managed efficiently.
Undertake quality inspection in the field and meet company quality targets and expectations.
Undertake WHSE inspections in the field and ensure company WHSE requirements are met or exceeded.
What are we looking for?

Full NSW "C" class driving license.
Proven experience managing field workforce.
Knowledge of delivering regular toolbox talks and on-the-job training.
Hands-on, happy to "get stuck in" when needed.
Effective and efficient conflict management skills.
Primary focus on WHSEQ factors.
Respectful, collaborative, consultative, and empowering; a team player.
Benefits of working at QMS:
Flexible working options to suit your life stage and responsibilities.
Employer-paid parental leave for primary and secondary carers.
3 additional days of paid Milestone leave per year.
Exchange public holidays annually with Celebration leave.
Employee assistance program for you and your family.
Ongoing learning and leadership opportunities.
Whether you're starting out, ready for a change, or looking for a place to make your mark, your out of the ordinary adventure starts here
Click Apply Now to tell us more about yourself, your career aspirations, and your values.

QMS embodies the principles of fairness and equity into our talent acquisition process to ensure our workplace is free from all forms of inequality and discrimination.

For further information on QMS Media please visit
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