21C Museum Hotels | Front Office Manager | Brisbane
Vor 2 Tagen
Company Description
Belong in a place where you can be yourself and love what you do.
Join our hotel community and we will support you to realise your true potential.
You will be part of a team where everyone's contribution is valued.
And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.
Help them to feel special, and we will do the same for you.
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality.
The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience.
The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.
Job Description A remarkable opportunity awaits for a Front Office Manager to join the prestigious team at Sofitel Brisbane Central.
As the welcoming face of our luxury hotel, you will oversee front office operations, ensuring seamless daily processes and delivering unparalleled guest experiences that reflect Sofitel's commitment to excellence.
Oversee and manage all front office operations, including reception, concierge, and reservations Lead, train, and motivate the front office team to deliver outstanding customer service Develop and implement strategies to enhance guest satisfaction and loyalty Manage guest complaints and resolve issues promptly and professionally Coordinate with other departments to ensure seamless guest experiences Monitor and analyse key performance indicators to optimise front office operations Ensure compliance with hotel policies, procedures, and industry standards Manage front office budgets and financial reports Implement and maintain efficient check-in and check-out procedures Stay updated on local events and attractions to provide guests with relevant information Qualifications Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury hospitality environment Strong leadership skills with the ability to motivate and guide teams to success Exceptional communication and interpersonal skills Ability to multitask, prioritise, and perform under pressure while maintaining attention to detail Proficiency in hotel management software and systems In-depth knowledge of hospitality industry standards and best practices Strong problem-solving skills and ability to make quick decisions Experience in managing budgets and interpreting financial reports Customer-focused mindset with a commitment to delivering exceptional guest experiences Ability to work flexible hours, including weekends and holidays Bachelor's degree in Hospitality Management or related field preferred Additional Information Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities.
We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best.
Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community, with:
Discounts for ambassadors, families and friends at Accor Hotels worldwide Complimentary hotel stay package to celebrate your work anniversary Secure parking in the centre of Brisbane for only $10 per day Direct access to Central train station Complimentary food in the ambassador dining room Laundered uniforms.
Let your passion shine, visit careers.accor.com
#J-18808-Ljbffr
-
Front Office Manager
vor 1 Monat
Brisbane, Österreich Accor Hotels VollzeitCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our Flock!...
-
Front Office Manager
vor 1 Monat
Brisbane, Österreich Accor Hotels VollzeitCompany DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our...
-
Front Office Manager
Vor 2 Tagen
Brisbane, Österreich 21C Museum Hotels VollzeitCompany DescriptionBelong in a place where you can be yourself and love what you do.Join our hotel community and we will support you to realise your true potential.You will be part of a team where everyone's contribution is valued.And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.Help them to feel...
-
Front Office Manager
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our...
-
Front Office Manager – Pullman Brisbane Airport Hotel
vor 2 Monaten
Brisbane, Österreich Brisbane Airport Hotels Group VollzeitFront Office Manager – Pullman Brisbane Airport HotelPullman Brisbane Airport boasts 132 luxuriously appointed guest rooms, including 2 Executive Suites, free-form swimming pool incorporating a 20m lap pool, gym, up market restaurant and Executive Lounge. The hotel adjoins the Brisbane Airport Conference Centre.Pullman Brisbane Airport is currently looking...
-
Front Office Manager – Ibis Brisbane Airport Hotel
vor 2 Monaten
Brisbane, Österreich Brisbane Airport Hotels Group VollzeitFront Office Manager – Ibis Brisbane Airport Hotelibis Brisbane Airport boasts 243 modern Standard Rooms, a family restaurant and rooftop bar. The hotel adjoins the Brisbane Airport Conference Centre, the first accommodation and meeting and event space in this precinct.ibis Brisbane Airport is currently looking for a full time Front Office Manager,...
-
Assistant Manager
vor 1 Monat
Brisbane, Österreich 21C Museum Hotels VollzeitCompany Description Join us at Accor, where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
-
Assistant Manager
vor 1 Monat
Brisbane, Österreich 21C Museum Hotels VollzeitCompany DescriptionJoin us at Accor, where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
-
Front Desk Agent
vor 1 Monat
Brisbane, Österreich Accor Hotels VollzeitIf you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our Flock!Job DescriptionTitle:...
-
Assistant Manager
vor 2 Monaten
Brisbane, Österreich 21C Museum Hotels VollzeitCompany Description Accor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries.We are far more than a worldwide leader.Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.Just 12...
-
Front Desk Agent
vor 1 Monat
Brisbane, Österreich Accor Hotels VollzeitCompany DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our...
-
Duty Manager
Vor 2 Tagen
Brisbane, Österreich 21C Museum Hotels VollzeitCompany DescriptionBelong in a place where you can be yourself and love what you do.Join our hotel community and we will support you to realise your true potential.You will be part of a team where everyone's contribution is valued.And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.Help them to feel...
-
Night Manager
vor 1 Monat
Brisbane, Österreich 21C Museum Hotels VollzeitCompany Description Conveniently located in the Heart of the Cultural Precinct near Brisbane's South Bank Parklands, Novotel Brisbane South Bank is just steps away from the Brisbane Convention and Exhibition Centre, the Queensland Performing Arts Centre, and the Queensland Art Gallery.Since opening our doors in 2018, we've consistently put our guests first...
-
Assistant /Duty Manager Front Office
vor 1 Woche
Brisbane, Österreich Accor Hotels VollzeitJob Schedule: Temps CompletJob Type: CDIBrands: ACCORLocation: __jobinformationwidget.freetext.LocationText__Reference: REF35334MAssistant / Duty Manager Front OfficeRegion: MEA SPACCompany Description: "Hospitality is a work of Heart" at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and valued to give...
-
Assistant /Duty Manager Front Office
Vor 7 Tagen
Brisbane, Österreich Accor Hotels VollzeitJob Schedule: Temps CompletJob Type: CDIBrands: ACCORLocation: __jobinformationwidget.freetext.LocationText__Reference: REF35334MAssistant / Duty Manager Front OfficeRegion: MEA SPACCompany Description: "Hospitality is a work of Heart" at Novotel Brisbane South Bank.Everything we do, we do to help our guests and our people feel welcome and valued to give...
-
Hotel Duty Manager
vor 2 Monaten
Brisbane, Österreich Brisbane Airport Hotels Group VollzeitThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...
-
Front Desk Agent
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.Come join our...
-
Front Office Manager
Vor 7 Tagen
Brisbane, Österreich Accor Hotels VollzeitCompany DescriptionBelong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone's contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to...
-
Director Of Rooms- Brisbane Airport Hotels
vor 2 Wochen
Brisbane, Österreich Brisbane Airport Hotels Group VollzeitDirector of Rooms - Brisbane Airport HotelsThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 12 meeting spaces collectively totalling 1800m2, located at the Brisbane Airport...
-
Front Office Manager
Vor 3 Tagen
Brisbane, Österreich Accor Hotels VollzeitCompany DescriptionBelong in a place where you can be yourself and love what you do.Join our hotel community and we will support you to realise your true potential.You will be part of a team where everyone's contribution is valued.And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.Help them to feel...
