Ritchie Brothers Auctioneers | Head Of Operations

Vor 7 Tagen

Gold Coast, Österreich Tideri Jobbörse Vollzeit

General/Business Unit Manager (CEO & General Management)
Full time
IAA Australia, a Ritchie Bros. Auctioneers company, is recognized as a Great Place to Work.
We are a trusted global marketplace connecting vehicle buyers and sellers.
Leveraging leading-edge technology and focusing on innovation, IAA's unique multichannel platform processes more than 2.5 million vehicles annually.
Headquartered in Westchester, IL, IAA serves a global buyer base across over 170 countries, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.

If you're an innovator with an entrepreneurial spirit, we want you to join our growing team as we transform the global used equipment market.
IAA Australia is searching for a Head of Operations to lead a high-performing Ops team at our auction sites in either Yatala, QLD or Geelong, VIC .
We are also open to candidates from Sydney, NSW .

Key Responsibilities (include but are not limited to):
Lead, mentor, and manage a team of branch managers across Australia and New Zealand, fostering a high-performance culture focused on safety, operational efficiency, and achieving KPIs.
Oversee daily operations across all APAC sites, ensuring optimal asset processing, compliance with safety standards, and adherence to operational protocols.
Develop, track, and monitor KPIs related to asset processing times, safety performance, and customer satisfaction to ensure alignment with organizational objectives.
Build and nurture strong relationships with internal teams, transport providers, senior insurance representatives, and key salvage industry stakeholders.
Uphold IAA's commitment to exceptional client experiences by ensuring assets are processed efficiently and customer service standards are consistently exceeded.
Implement catastrophe management protocols to handle sudden spikes in volume effectively, ensuring seamless processing and remarketing of assets during high-demand periods.
Ensure all sites comply with safety regulations and risk management protocols to maintain a secure working environment and adhere to internal, legal and industry requirements.
Provide regular, detailed reports on operational performance, KPI metrics, and market trends to support strategic decision-making and identify opportunities for continuous improvement.
Align operational strategies with organizational goals and industry best practices to ensure IAA remains competitive and responsive to evolving market demands.
Here's what you bring:
Minimum of 10+ years managing operations across multiple sites or leading a field operations team in a dynamic, fast-paced environment.
Proven ability to develop, lead, and implement operational initiatives and business plans to align with evolving organizational goals and market demands.
Strong understanding of business theory, operational processes, financial management, and budgeting principles to drive informed decision-making and operational efficiency.
Demonstrated success in leading, managing, and coaching diverse teams, fostering a culture of accountability, collaboration, and high performance.
A high level of customer service orientation, with a proven ability to build and maintain authentic, long-term relationships with clients and stakeholders.
Experience working effectively in a team-oriented, cross-functional, and collaborative environment to achieve shared goals.
Proven track record of prioritizing and executing tasks effectively under high-pressure conditions, including resolving escalations or unexpected challenges.
Familiarity with workplace safety standards, risk management protocols, and compliance requirements, ensuring adherence across operations.
Experience in applying continuous improvement methodologies (e.g., Lean, Six Sigma) to streamline processes and enhance operational efficiency.
Ability to analyze operational metrics, KPIs, and market trends to inform strategies and achieve performance goals.
Familiarity with operations management software, Microsoft Office, CRM systems, and digital tools to support streamlined processes and effective communication.
Experience in the insurance, automotive, salvage or auction industry (or similar sectors) is highly desirable to ensure a deep understanding of operational nuances and customer needs.
What we offer:
Competitive base salary + annual bonus A comprehensive benefits package with private health insurance for the whole family.
Income protection, TPD & Life Insurance.
Ongoing training, professional development, and tuition reimbursement* Working within an international and growing organization Gym membership reimbursement* Access to our EAP (Employee Assistance Programme) *** Please note applications will close for this position on 30 December 2024, and applicants will be contacted in the new year of 2025 ***
IAA is an equal opportunity employer and ensures nondiscrimination in all activities by all applicable laws.
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located.
Candidate selection is made by Talent Acquisition.
Only electronic applications can be accepted.
No agency calls, please.

Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Head of Operations?
How many years of people management experience do you have?
What's your expected annual base salary?
Are you available to travel for this role when required?
#J-18808-Ljbffr

  • Head Of Operations

    vor 1 Woche

    Gold Coast, Österreich Ritchie Brothers Auctioneers Vollzeit

    General/Business Unit Manager (CEO & General Management) Full timeIAA Australia, a Ritchie Bros. Auctioneers company, is recognized as a Great Place to Work.We are a trusted global marketplace connecting vehicle buyers and sellers.Leveraging leading-edge technology and focusing on innovation, IAA's unique multichannel platform processes more than 2.5 million...

  • Head Of Network Design And Optimisation

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Production, Planning & Scheduling (Manufacturing, Transport & Logistics) Full time We are recruiting for a Head of Network Design and Optimisation to join Ritchies, based in Auckland, reporting to the Director of Commercial.This role is pivotal in providing the delivery of optimised bus and crew schedules that support operational delivery of the urban...

  • Head Of Operations

    vor 1 Monat

    Gold Coast, Österreich Ardour Associates Ltd Vollzeit

    Role Overview: The Head of Operations will oversee the delivery of energy efficiency measures across a dynamic and expanding organisation. This role involves managing a diverse team responsible for insulation, gas, and electric operations, while closely collaborating with the renewables department. The Head of Operations will ensure all activities are...

  • Head Of Operations

    vor 4 Wochen

    Gold Coast, Österreich Ardour Associates Ltd Vollzeit

    Role Overview: The Head of Operations will oversee the delivery of energy efficiency measures across a dynamic and expanding organisation.This role involves managing a diverse team responsible for insulation, gas, and electric operations, while closely collaborating with the renewables department.The Head of Operations will ensure all activities are carried...

  • Head Of Operations

    vor 4 Wochen

    Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Role Overview: The Head of Operations will oversee the delivery of energy efficiency measures across a dynamic and expanding organisation.This role involves managing a diverse team responsible for insulation, gas, and electric operations, while closely collaborating with the renewables department.The Head of Operations will ensure all activities are carried...

  • Head Of Education Operations

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Campbelltown, New South Wales, Australia Head of Education Operations Permanent Full-time Position Broughton Anglican College is a Pre-Kindergarten to Year 12 Christian School in the Macarthur region and provides exceptional educational opportunities to more than 1,400 students.Staff enjoy an innovative teaching environment with supportive peers, students,...

  • Head Of Education Operations

    vor 4 Wochen

    Central Coast, Österreich Buscojobs Vollzeit

    Campbelltown, New South Wales, AustraliaHead of Education OperationsPermanent Full-time PositionBroughton Anglican College is a Pre-Kindergarten to Year 12 Christian School in the Macarthur region and provides exceptional educational opportunities to more than 1,400 students.Staff enjoy an innovative teaching environment with supportive peers, students,...

  • Head Of Operations

    Vor 7 Tagen

    Central Coast, Österreich Clearcompany Vollzeit

    The CompanyOur client is currently looking to recruit a Head of Operations that will oversee the end to end operation of this complex and high value chemical manufacturing operation.This will include but not limited to Production, Maintenance, Capital Engineering, Safety, Laboratory as well as managing key internal and external stakeholder relationships.This...

  • Head Of Retrofit

    vor 3 Wochen

    Gold Coast, Österreich Ardour Associates Ltd Vollzeit

    Head of RetrofitRole OverviewThe Head of Retrofit will act as a senior leader and project coordinator, driving compliance, quality, and efficiency across retrofit projects. This pivotal role requires close collaboration with operations managers and department heads to ensure every phase—from assessment to implementation—meets industry standards (PAS...

  • Group Head Of Operations

    vor 4 Wochen

    Central Coast, Österreich Idea Crunch Pty Ltd Vollzeit

    Management - Area/Multi-site (Retail & Consumer Products)Idea Crunch is a holding company for a number of brands.As Group Head of Operations you will be responsible for the operational success of our two largest companies, Aerre (affordable luxury perfumes) and Floraly (eco-conscious flower gifting).Both businesses are rapidly growing and are looking to...

  • Head Of Retrofit

    vor 3 Wochen

    Gold Coast, Österreich Ardour Associates Ltd Vollzeit

    Head of Retrofit Role Overview The Head of Retrofit will act as a senior leader and project coordinator, driving compliance, quality, and efficiency across retrofit projects.This pivotal role requires close collaboration with operations managers and department heads to ensure every phase—from assessment to implementation—meets industry standards (PAS...

  • Head Of Operations And Customer Care

    vor 1 Monat

    Gold Coast, Österreich J'Adore Hair Supplies Vollzeit

    General/Business Unit Manager (CEO & General Management)About the roleAs the Head of Operations and Customer Care at J'adore Hair Supplies, you will be responsible for overseeing the company's day-to-day operations and ensuring exceptional customer service. This is a full-time position based in Varsity Lakes, Queensland, and will play a crucial role in...

  • Head Of Operations And Customer Care

    vor 4 Wochen

    Gold Coast, Österreich J'Adore Hair Supplies Vollzeit

    General/Business Unit Manager (CEO & General Management) About the roleAs the Head of Operations and Customer Care at J'adore Hair Supplies, you will be responsible for overseeing the company's day-to-day operations and ensuring exceptional customer service.This is a full-time position based in Varsity Lakes, Queensland, and will play a crucial role in...

  • Head Of Operations And Customer Care

    vor 1 Monat

    Gold Coast, Österreich Tideri Jobbörse Vollzeit

    General/Business Unit Manager (CEO & General Management) About the roleAs the Head of Operations and Customer Care at J'adore Hair Supplies, you will be responsible for overseeing the company's day-to-day operations and ensuring exceptional customer service.This is a full-time position based in Varsity Lakes, Queensland, and will play a crucial role in...

  • Head Of Operations And Administration

    vor 1 Monat

    Central Coast, Österreich Geeks On Tap Vollzeit

    Management (Information & Communication Technology)Full timeDo you Dare to Disrupt the Ordinary? Head of Operations and Administration at Geeks On TapAre you ready to lead the operational charge for a company that lives and breathes technology?At Geeks on Tap, we don't just embrace the future of IT – we create it. We're a team of passionate experts who...

  • Head Of Operations And Administration

    vor 1 Monat

    Central Coast, Österreich Geeks On Tap Vollzeit

    Management (Information & Communication Technology) Full time Do you Dare to Disrupt the Ordinary?Head of Operations and Administration at Geeks On TapAre you ready to lead the operational charge for a company that lives and breathes technology? At Geeks on Tap, we don't just embrace the future of IT – we create it.We're a team of passionate experts who...

  • Deputy Head Of Flight Operations

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Aviation Services (Manufacturing, Transport & Logistics) Full time Are you ready to play a key role in shaping the future of a growing national helicopter operation?We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team.In this critical role, you'll support our Head of Flight Operations to establish scalable...

  • Deputy Head Of Flight Operations

    vor 1 Monat

    Central Coast, Österreich Australian Helicopter Pilot School Pty Limited. Vollzeit

    Aviation Services (Manufacturing, Transport & Logistics)Full timeAre you ready to play a key role in shaping the future of a growing national helicopter operation?We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team.In this critical role, you'll support our Head of Flight Operations to establish scalable...

  • Archie Brothers Cirque Electriq, Holey Moley

    vor 2 Monaten

    Gold Coast, Österreich United Services Group Vollzeit

    Archie Brothers Cirque Electriq, Holey Moley & Hijinx Hotel Surfers Paradise Casuals3197 Surfers Paradise Blvd, Cnr of, Level 1 Elkhorn Ave, Surfers Paradise QLD 4217, Australia Req #61Wednesday, January 31, 2024Who Are We? As a finalist in the 2023 Best Employers Awards, Funlab provides a fun and positive work environment with the goal of making sure every...

  • Alternate Head Of Flying Operations

    vor 2 Wochen

    Central Coast, Österreich Australian Helicopter Pilot School Pty Limited. Vollzeit

    Alternate Head of Flying Operations (AHOFO)Aviation Services (Manufacturing, Transport & Logistics)Full timeHeliSpirit is a leading helicopter company with its head office located in Kununurra and a number of satellite bases throughout the Kimberley, Pilbara, and Goldfields in WA, and also in the Northern Territory.We are proudly in our 40th year of...