Restaurant Manager
vor 1 Monat
Company Description#BeLimitlessWe are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Do what you love; care for the world; dare to challenge the status quo
#BELIMITLESSJob DescriptionScope and ObjectivesYou are responsible to oversee the entire operation and financial aspects of the outlet.
You have to ensure the implementation and consistency of the company standards and support the Director of Food and Beverage in driving forward the outlet ambition of the management and ownership.Food & Beverage Mission StatementFood & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market.
We are committed to create an environment where teamwork is honored, honesty and integrity are valued.
Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.Fairmont is a place where the well-being of our guests is our main priority.
We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life.
Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations.
It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.Our MottoGracious with people, ruthless with standards and hungry for more.GroomingOur appearance is a statement of who we are.
Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.Personal AttributesMotivator & role modelPositive attitude and well spokenResult drivenDisplays initiativeCommitment to professional valuesTeam creatorCustomer / people orientedCreative / open-mindedKey Deliverables and ResponsibilitiesEnsure correct grooming standards are followed at all timesResponsible for the smooth operation of the outletResponsible of the Care Programme at all timesFollow up on all financials, LQA, Forbes and TrustYou targets and cascade it down to the teamIs aware of the daily, monthly and yearly financial targetsActively contributes towards the achievement of financial targetsAll issues and negative guest feedback need to be properly reported on Glitch systemFollowing up on opening and closing checklistsMaintains the HACCP & FIFO standards as required by the regional governing bodyHandle financial procedures according to guidelines set by the finance departmentResponsible for linking all facets of service, cuisine and entertainmentAssume the responsibility of daily operationsHandles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the Director of Food and BeverageConducts daily briefings for all staff prior to commencement of each shift or assign it to the outlet Assistant Manager during the Restaurant Manager absenceEnsure all appropriate equipment is on hand for each service periodIn charge of training, grooming and selection of casual labour (if needed)Should be creative, confident and prepared to think outside of the boxFollowing the personal development plan set by the corporate officeFollowing team's personal development and assign KPI's in accordance with Hotel/Departmental goalsEnsure the operational inventory is always accounted for and in immaculate conditionEnsure the outlet maintenance is ensured at all timeCreate opportunities for upselling products, establish sales goals and selling strategiesDevelop the restaurant team to strive for excellenceCreates an efficient rostering systemInspires heartists to create a flow of new and 'improved' ideasFollow Hotel Evacuation Policy in case of an EmergencyEnsure awareness and delivers the optimum levels of service and guest satisfactionEstablish and maintain effective communication across all divisionsLead by example through a passionate, hands on approachAssist with collecting information for the monthly P&L reviewPlanning and coordinate menus with the outlet ChefEnsure team's food and beverage knowledge at all timeCarry out other duties as and when requested by the Director of Food and BeverageOrganising marketing activities and promotional events in cooperation with the marketing department and F&B OfficePreparing reports at the end of the operations including guest's comments, sales report, general feedbacksResponsible of the team recruitment in cooperation with the HR departmentResponsible to cooperate with Masala Library corporate office and ChefDevelop a strategy of handling special guest's requests and VIPs (including but not limited to the Royal Family)Talent & CultureThe hotel reserves the right to revise all job descriptions from time to time as business needs demand.
Other duties may be assigned as and when necessary.
The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position.
This job description does not constitute a written or implied contract of employment.QualificationsEducation and/or Experience:High School degree or equivalent required.
Bachelor's Degree in a hotel or restaurant management field or equivalent experience preferred.Minimum 5 years of full-service restaurant experience required, 3 years in a leadership role preferred.Requires strong computer skills and proficiency in POS Systems, Purchasing Software, Time-Keeping Software and Microsoft OfficeCandidate must have experience with planning and project management.Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.Experience in GCC preferred#J-18808-Ljbffr
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