Patient Services Officer
vor 1 Monat
Brisbane City QLD, Australia Posted Wednesday 7 August 2024 at 2:00 pm Our Best Starts with You
We get it.
Every company says their people matter but at Advara Heart Care, you really do.
Because whatever your role here, you are our impact and you are our future.
We are looking for an energetic and professional individual to join our Brisbane team on a permanent full-time basis.
Also known as the Patient Services Officer , you are responsible for providing friendly administrative support to our staff and clinicians, booking and rescheduling appointments, and liaising with hospital staff and doctors.
What you'll do: Check patient GP referrals with Medicare ensuring data accuracy Timely processing of correspondence to referrers and patients Respond to incoming phone calls promptly and provide a professional service in line with expectations Billing and receipting of patient accounts Work with colleagues and other administrative staff to achieve efficient and effective management of medical appointments and other related clinical information via the Health Track system.
Who you are: Administration or customer service experience, preferably in health or aged care An ability to carefully plan, organise and prioritise tasks An understanding of customer service principles with an ability to respond sensitively to patient needs Experience in billing/receipting medical accounts, Medicare and DVA billing preferred An ability to work effectively, both independently and in a team The ability to work under pressure and respond to fluctuating workflow and internal/external demands.
What's in it for you: Permanent, full-time opportunity Purchase additional annual leave as part of our annual leave scheme Range of benefits such as 12 weeks' paid parental leave Work with a connected, collaborative team The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart disease.
Don't meet every single requirement?
You don't need to.
At Advara Heart Care, we are building a diverse, inclusive workplace that fosters innovation.
If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
Who we are: We are a team of over 800 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia.
We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia.
We do this through bringing together leading experts, innovative technology and the latest tests and procedures.
We are about deep patient care, exceptional outcomes for all and moving the industry forward.
Interested?
We are building something important here, something special.
If this sounds like something you would like to be a part of, we invite you to click "apply" and share your interest.
We look forward to hearing from you.
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