Customer Service Manager

Vor 2 Tagen


Gold Coast, Österreich Textron Vollzeit

Customer Service Manager - Gold CoastTextron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.
We are passionate advocates of aviation, empowering people with the freedom of flight.
As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career.
We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.
Your success is our success.DescriptionDuties and ResponsibilitiesComply with and maintain an understanding of the Textron manuals suite and the procedures contained within it;Ensure the policies, procedures and instructions published by the Company are adhered to;Hold safety as a core value and contribute to the achievement of a zero harm and incident/injury free environment through active participation in all safety programs relevant to the position;Report all safety related matters in accordance with the Safety Management System (SMS) and make appropriate recommendations to improve safety;Develop and maintain a deep understanding of customer expectations and ensure those are met;Assist customers induct their aircraft into engineering facilities;Work closely with all departments to stay informed about maintenance progress and provide regular updates to the customer;Seek approvals for additional work scope items as necessary;Assist in the final delivery of aircraft following maintenance;Review invoicing to ensure accuracy and additional items are captured;Conduct regular customer surveys, understand the feedback and make improvements;QualificationsQualificationsExceptional customer service skills and understand how to deliver feedback;Minimum 5 years experience in a similar role;Excellent time management skills, proven ability to work under pressure, both independently and as part of a team, to deliver within tight and competing deadlines;Experience with reviewing work scopes and customer invoices;Strong written, verbal and communication skills;Advanced knowledge of Microsoft Office programs;Recruiting Company: Textron AviationPrimary Location: AustraliaJob Function: Flight OperationsSchedule: Full-timeJob Level: Individual ContributorJob Type: StandardShift: First ShiftJob Posting: 01/08/2025, 12:24:50 AMJob Number: 329671
#J-18808-Ljbffr


  • Customer Service Manager

    vor 3 Monaten


    Gold Coast, Österreich Interstate Ac Service Vollzeit

    Communities, Housing and Digital Economy (Organisation site )South/West Region;Delivery; Housing & Homelessness Services; Gold CoastYou will be part of Service Delivery in Housing and Homelessness Services which provides a range of services, products and referrals to offer housing solutions for diverse customer groups. You will use your knowledge and skills...

  • Customer Service Manager

    vor 2 Monaten


    Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Customer Service Manager – World Gym Ashmore About World Gym AustraliaWorld Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976.It has come a long way since then!We first came to Australia in 2008.Now we have over 40+ clubs nationally with more in construction.We offer a wide range of services to our members and are so much more...


  • Gold Coast, Österreich Interstate Ac Service Vollzeit

    CustomerRepresentativeWe are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.Our...

  • Customer Service Manager

    vor 2 Monaten


    Gold Coast, Österreich Service.Com.Au Vollzeit

    We are looking for a dynamic Customer Service Manager to lead our customer service team. The ideal candidate will be passionate about providing exceptional customer experiences and capable of managing a diverse team to ensure our service standards are second to none. Applicants with experience in the Marketing and Advertising industry will be prioritized.Key...

  • Customer Service Officer

    vor 3 Monaten


    Gold Coast, Österreich Service Hero Consulting Llc Vollzeit

    Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a CustomerAdministrator position. We are looking for candidates who...


  • Gold Coast, Österreich Baby Bunting Group Limited Vollzeit

    Sunday - Thursday RosterAbout the role:Looking for a challenging and fulfilling career in retail? Look no further!Baby Bunting is searching for talented individuals to join our team as Service Managers.In this role, you'll work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our dynamic...


  • Gold Coast, Österreich Cessna Aircraft Company Vollzeit

    Job Description - Customer Service Manager - Gold Coast (329671)Job Number:329671Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.We are passionate advocates of aviation, empowering people with the freedom of flight.As you join our legacy as a global leader in private...


  • Gold Coast, Österreich Baby Bunting Vollzeit

    Sunday - Thursday RosterAbout the role: Looking for a challenging and fulfilling career in retail?Look no further!Baby Bunting is searching for talented individuals to join our team as Service Managers.In this role, you'll work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our dynamic...


  • Gold Coast, Österreich Service Hero Consulting Llc Vollzeit

    Job Title: PT CustomerOfficer - Robina Job Description Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on Due to exciting growth Concentrix is...


  • Gold Coast, Österreich Drake Supermarkets Pty Ltd Vollzeit

    Exciting Career Opportunity Attractive remuneration and 10% in-store discount for you and your familyPermanent part-time positionFull on-the-job training and support providedAbout us: Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia.While we've...

  • Customer Service Officer

    vor 2 Monaten


    Gold Coast, Österreich Taylex Australia Pty Vollzeit

    We are looking for an individual to join our high-performing team with exceptional customer service! Apply Today.RequirementsCertificate III in Business Administration3+ years' experience as a Customer Service Officer or similarPrevious experience in the manufacturing industry or Wastewater Management would be idealIntermediate to advanced administration...

  • Customer Service Manager

    vor 24 Stunden


    Gold Coast, Österreich Textron Vollzeit

    Customer Service Manager - Gold Coast Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.We are passionate advocates of aviation, empowering people with the freedom of flight.As you join our legacy as a global leader in private aviation, you'll have opportunities to try new...


  • Central Coast, Österreich 3R Truck Service Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...


  • Gold Coast, Österreich Drake Supermarkets Pty Ltd Vollzeit

    Exciting Career OpportunityAttractive remuneration and 10% in-store discount for you and your familyPermanent part-time positionFull on-the-job training and support providedAbout us:Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia.While we've...


  • Gold Coast, Österreich Beaumont People Vollzeit

    Beaumont People are currently seeking experienced customer service (call centre) professionals for multiple temporary positions with full time hours.Phone based Customer Service and Administration Full-time hours  Coolangatta location    You must be available to commence a role immediately  Your tasks may include the following: Answering a large number...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Set and monitor key performance indicators (KPIs) such as customer satisfaction levels, complaint resolution times, and team performance to ensure exceptional service delivery.Ensure smooth daily operations by implementing procedures that improve efficiency and enhance the customer experience across all franchise locations.Handle complex or escalated...


  • Central Coast, Österreich Buscojobs Vollzeit

    Job no : 942696Work type : Permanent / Full timeLocation : WaggaBe part of the Myer Wagga leadership team as the Customer Service Manager, leading Service & Selling teams to success by delivering superior customer service to make profitable sales.You will be responsible for championing Myer strategy, managing day-to-day operations, and driving...


  • Central Coast, Österreich Buscojobs Vollzeit

    Job no : 942696Work type : Permanent / Full timeLocation : Wagga Be part of the Myer Wagga leadership team as the Customer Service Manager, leading Service & Selling teams to success by delivering superior customer service to make profitable sales.You will be responsible for championing Myer strategy, managing day-to-day operations, and driving...


  • Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Sunday - Thursday Roster About the role: Looking for a challenging and fulfilling career in retail?Look no further!Baby Bunting is searching for talented individuals to join our team as Service Managers.In this role, you'll work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our dynamic...


  • Central Coast, Österreich Buscojobs Vollzeit

    Established in 2001, Emu Run Experience is owned and operated by an Alice Springs local and tourism expert.Our goal is to guide guests through this special land, share the stories and history of this sunburnt country, and create unforgettable experiences.We are a premier bus touring company specializing in unforgettable journeys through Australia's most...