Real Time Australia | Technical Services Delivery Manager

Vor 3 Tagen

Brisbane, Österreich Tideri Jobbörse Vollzeit

Job Title: Technical Services Delivery Manager
Location: Brisbane (Hybrid – CBD or 8 Miles Plains)
Salary: $160K–$180K base + Super + Benefits
Career Path: Leadership Development Opportunities
About the Company: Join an innovative organisation that is evolving to a leader in digital transformation.
As part of a dynamic and rapidly growing business, you'll play a key role in managing relationships with one of the company's largest clients, overseeing a critical communications platform that powers customer interactions.

The Role: A senior leadership position responsible for managing a high-performance digital team and ensuring the continued success of a major client's communications platform.
The role will oversee both ongoing service delivery and project management, while driving innovation and improvement in customer communications.

Key Responsibilities:
Lead & Develop Teams: Manage a diverse team of Business Analysts (BAs), Developers, and Systems Architects.
Foster collaboration and innovation, while ensuring operational excellence.
Customer Relationship Management: Act as the primary point of contact for the client.
Build and maintain strong relationships, manage customer expectations, and lead complex conversations to deliver impactful outcomes.
Project & Service Delivery: Oversee both BAU operations and new projects, managing timelines, resources, and ensuring high-quality deliverables.
Digital Transformation Leadership: Lead the transition from legacy systems to modern, scalable platforms, guiding the customer through digital transformation and operational improvements.
Key Skills & Experience Required:
Technical Leadership: Proven experience managing technical teams in IT services and software applications.
Knowledge of MS Stack, SaaS platforms, and IT infrastructure is essential.
Project Management Expertise: Strong background in IT project management, particularly in customer-facing service delivery with strong commercial acumen and P&L management experience.
Customer Relationship Management: High emotional intelligence (EQ) and experience managing complex customer relationships.
Ability to navigate diverse stakeholder needs and manage expectations effectively.
Industry Experience: Experience in regulated industries such as financial services, healthcare, or insurance, where compliance and risk management are key.
Vendor Management: Strong experience in managing third-party vendors, especially in digital and IT service delivery.
What's In It For You?

Be Part of Digital Transformation Leadership Development Opportunities Competitive salary, salary packaging and additional perks & benefits Apply Now

We are looking for a driven and dynamic individual who thrives in a customer-focused, technical leadership role.
If you are excited about the opportunity to make a real impact in a rapidly evolving company, we encourage you to apply today
Must have full working rights for Australia and be living in Brisbane.

#J-18808-Ljbffr

  • Technical Services Delivery Manager

    Vor 6 Tagen

    Brisbane, Österreich Real Time Australia Vollzeit

    Job Title: Technical Services Delivery ManagerLocation: Brisbane (Hybrid – CBD or 8 Miles Plains)Salary: $160K–$180K base + Super + BenefitsCareer Path: Leadership Development OpportunitiesAbout the Company: Join an innovative organisation that is evolving to a leader in digital transformation.As part of a dynamic and rapidly growing business, you'll...

  • Technical Services Delivery Manager

    Vor 5 Tagen

    Brisbane, Österreich Clearcompany Vollzeit

    Job Title: Technical Services Delivery Manager Location: Brisbane (Hybrid – CBD or 8 Miles Plains) Salary: $160K–$180K base + Super + Benefits Career Path: Leadership Development Opportunities About the Company: Join an innovative organisation that is evolving to a leader in digital transformation.As part of a dynamic and rapidly growing business,...

  • Technical Services Delivery Manager

    Vor 5 Tagen

    Brisbane, Österreich One Power Vollzeit

    Job Title: Technical Services Delivery ManagerLocation: Brisbane (Hybrid – CBD or 8 Miles Plains)Salary: $160K–$180K base + Super + BenefitsCareer Path: Leadership Development OpportunitiesAbout the Company: Join an innovative organisation that is evolving to a leader in digital transformation.As part of a dynamic and rapidly growing business, you'll...

  • Technical Services Delivery Manager

    Vor 6 Tagen

    Brisbane, Österreich Clearcompany Vollzeit

    Job Title: Technical Services Delivery Manager Location: Brisbane (Hybrid – CBD or 8 Miles Plains)Salary: $160K–$180K base + Super + BenefitsCareer Path: Leadership Development OpportunitiesAbout the Company: Join an innovative organisation that is evolving to a leader in digital transformation.As part of a dynamic and rapidly growing business, you'll...

  • Manager Technical Services

    vor 3 Wochen

    Brisbane, Österreich Virgin Australia Vollzeit

    Work type:Full-Time (Permanent)Location:BrisbaneJob type:Maintenance & EngineeringApplications close:12 Jan 2025 E. Australia Standard Time Manager Technical Services Hello.We're Virgin Australia.We're the airline that's always done things a little different.Our way.The Virgin way.We're on a mission to make flying better than 'nice'.And to do that, it takes...

  • Manager Technical Services

    vor 3 Wochen

    Brisbane, Österreich Virgin Australia Vollzeit

    Work type:Full-Time (Permanent)Location:BrisbaneJob type:Maintenance & EngineeringApplications close:12 Jan 2025 E. Australia Standard TimeManager Technical ServicesHello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it...

  • Field Service Technician

    Vor 3 Tagen

    Brisbane, Österreich Real Time Australia Vollzeit

    Brisbane Region Tuesday to Saturday Shift Own Vehicle & current D/L is essential Field Service Technician Join our dynamic team in Brisbane!Are you a hands-on problem solver with a passion for technology?We're seeking a highly skilled Field Service Technician to join our growing team in Brisbane for an innovative Australian financial products and services...

  • Virgin Australia | Manager Technical Services

    vor 3 Wochen

    Brisbane, Österreich Tideri Jobbörse Vollzeit

    Work type: Full-Time (Permanent) Location: Brisbane Job type: Maintenance & Engineering Applications close: 12 Jan 2025 E. Australia Standard Time Manager Technical Services Hello.We're Virgin Australia.We're the airline that's always done things a little different.Our way.The Virgin way.We're on a mission to make flying better than 'nice'.And to do...

  • Manager Technical Services

    vor 3 Wochen

    Brisbane, Österreich Virgin Australia Airlines Vollzeit

    We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice' to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for.Because when they're free to be themselves, they're better able...

  • Manager Technical Services

    vor 3 Wochen

    Brisbane, Österreich Virgin Australia Airlines Vollzeit

    We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice' to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able...

  • Technical Delivery Manager

    vor 1 Monat

    Brisbane, Österreich Local Peoples Vollzeit

    Technical Delivery Manager Local Peoples is seeking enthusiastic and talented Technical Delivery Manager in the ACT, QLD, SA, VIC to join our team as embedded members with our prestigious Government client.The Technology Delivery Managers will work in product-focused teams to deliver end-to-end services and to support them in production.As a Technical...

  • Technical Delivery Manager

    vor 1 Monat

    Brisbane, Österreich Local Peoples Vollzeit

    Technical Delivery ManagerLocal Peoples is seeking enthusiastic and talented Technical Delivery Manager in the ACT, QLD, SA, VIC to join our team as embedded members with our prestigious Government client.The Technology Delivery Managers will work in product-focused teams to deliver end-to-end services and to support them in production. As a Technical...

  • Technical Services Manager

    vor 2 Monaten

    Brisbane, Österreich Xenco Services Vollzeit

    Mining - Engineering & Maintenance (Mining, Resources & Energy)Who We AreXenco is a business that is experiencing rapid growth. We provide businesses with executive and operational level support that significantly improves productivity, efficiencies and company profitability. We pride ourselves on developing a rapid understanding of business issues,...

  • Technical Services Manager

    vor 2 Monaten

    Brisbane, Österreich Xenco Services Vollzeit

    Mining - Engineering & Maintenance (Mining, Resources & Energy)Who We AreXenco is a business that is experiencing rapid growth.We provide businesses with executive and operational level support that significantly improves productivity, efficiencies and company profitability.We pride ourselves on developing a rapid understanding of business issues,...

  • Real-Time Workforce Optimisation Analyst

    Vor 3 Tagen

    Brisbane, Österreich Robert Walters Australia Vollzeit

    This role is integral to ensuring the centre capitalises on its scale through successful real-time management and load sharing across departments.You will be providing real-time direction and advice to stakeholders, monitoring queues and staff adherence, and coordinating responses to events and outages.This is an opportunity to build a career with...

  • Real-Time Workforce Optimisation Analyst

    Vor 3 Tagen

    Brisbane, Österreich Robert Walters Australia Vollzeit

    This role is integral to ensuring the centre capitalises on its scale through successful real-time management and load sharing across departments.You will be providing real-time direction and advice to stakeholders, monitoring queues and staff adherence, and coordinating responses to events and outages.This is an opportunity to build a career with...

  • Delivery Manager

    vor 3 Wochen

    Brisbane, Österreich Cross River Rail Delivery Authority Vollzeit

    Management (Construction)Government - State (Government & Defence)Full timeCross River Rail Delivery Authority (CRRDA)…Your chance to work with the best!Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and...

  • Delivery Manager

    vor 4 Wochen

    Brisbane, Österreich Cross River Rail Delivery Authority Vollzeit

    Management (Construction)Government - State (Government & Defence)Full time Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best! Cross River Rail will transform the way we travel to, from and through Brisbane in the future.It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and...

  • Sdm (Service Delivery Manager) It And Managed Services

    Vor 3 Tagen

    Brisbane, Österreich Centra Networks Vollzeit

    SDM (Service Delivery Manager) IT and Managed ServicesAbout Us:Centra Networks is a leading 21-year veteran Managed Services Provider and Licensed Telecommunications Carrier, primarily supporting businesses in South East Queensland and managed national organisations.The Role:Our Service Delivery Team is the backbone of our success.We are currently looking...

  • Service Delivery Manager

    vor 4 Wochen

    Brisbane, Österreich Datacom Vollzeit

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why)As Service Delivery Manager, you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...