Aktuelle Jobs im Zusammenhang mit Client Service Specialist - Sydney - Pennytel
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Senior Client Service Officer Specialist
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Senior Client Service Officer Specialist
vor 11 Stunden
Sydney, Österreich Nsw Department Of Communities And Justice VollzeitSenior Client Service Officer SpecialistDivision: Homes NSWLocation: Bankstown, Liverpool, Fairfield, Campbelltown, Penrith, Mount Druitt, Blacktown and ParramattaEmployment Type: Multiple 12-month, temporary full-time opportunity with possible extensionSalary: Clerk Grade 5/6, salary from $97,027 to $107,059 p.a.plus superannuation and employer annual leave...
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Client Services Specialist
Vor 2 Tagen
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Senior Client Service Officer Specialist
vor 14 Stunden
Sydney, Österreich the original VollzeitAboriginal Senior Client Service Officer Specialist Division: Homes NSWLocation: Campbelltown, NSW, AU, 2560Employment Type: Two Ongoing and Temporary, full-time opportunitiesSalary: Clerk Grade 5/6, salary from $97,027 to $107,059 p.a.plus superannuation and employer annual leave loadingThis position is open to Australian Aboriginal and Torres Strait...
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Senior Client Service Officer Specialist
vor 14 Stunden
Sydney, Österreich the original VollzeitAboriginal Senior Client Service Officer Specialist Division: Homes NSWLocation: Campbelltown, NSW, AU, 2560Employment Type: Two Ongoing and Temporary, full-time opportunitiesSalary: Clerk Grade 5/6, salary from $97,027 to $107,059 p.a. plus superannuation and employer annual leave loadingThis position is open to Australian Aboriginal and Torres Strait...
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Client Service Specialist
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Client Relations Specialist
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Client Support Specialist
Vor 7 Tagen
Sydney, Österreich Leap Legal Software Pty VollzeitAbout LEAPLEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help...
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Client Support Specialist
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Sydney, Österreich Leap Legal Software Apac VollzeitAbout LEAPLEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help...
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Client Support Specialist
Vor 2 Tagen
Sydney, Österreich Leap Legal Software VollzeitAbout LEAPLEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help...
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Client Support Specialist
Vor 2 Tagen
Sydney, Österreich Leap Legal Software Apac VollzeitAbout LEAPLEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help...
Client Service Specialist
vor 2 Wochen
Pennytel Australia provide telecommunications services to businesses of all sizes, challenging the traditional painful teleco experience by replacing with it affordable, easy to understand, smart and modern services.
We also sell low-cost mobile plans, and fast and reliable NBN plans for both corporate and residential customers with no lock-in contracts.
As a member of the Pennytel team it is expected that you will exhibit and champion the values we expect of each other.
Every day our people…..Step Up, Care More, Keep It Real, Do Some Good and Have Fun.
This sounds like you?
Join us....Qualifications, Experience and Personal AttributesAs a Client Service Specialist, you will be a critical point of contact for customers, ensuring their needs are addressed promptly and effectively.
The role focuses on setting up and managing customer inquiries and maintaining high levels of customer satisfaction in relation to mobile, internet, and voice services and associated hardware enquiries.
We are looking for someone with:2-5 years experience in supporting business client on boarding in telecommunications products such as Cloud PBX, SIP, Mobile and Internet.Customer service background within technical support roles, with some experience in Account Management seen as an asset.Experience working in ticketing systems is essential, with Zoho Desk and Zoho CRM experience highly regarded.Fantastic communication skills and attention to detail are a must
A professional approach, confident manner and positive response to change are essential.Candidates with a big picture mindset, focused on continuous improvement for both the client and the business, will excel.
Tasks & ResponsibilitiesHandle incoming customer enquiries via phone, email, and online chat in a professional and timely manner.Provide accurate information regarding telecommunications products, service plans, features, and billing.Advise and educate customers on ways to enhance service performance and troubleshoot common issues independently.Assist customers with porting and setting up new mobile, internet, and voice services, coordinating with other internal and external technical teams, where required, to ensure timely and seamless service activation.Guide customers through initial setups, ensuring they understand how to use their services effectively.Maintain accurate records of customer interactions, service activations, and account changes in the Workflow and CRM system, and were applicable, other systems.Provide feedback to internal teams on recurring issues and potential improvements to processes or services.Work closely with all other teams in Pennytel and Channel Partner to ensure a cohesive customer experience.Work within existing business systems, but be willing to learn new systems and products as Pennytel expands through acquisition and organic growth.
BenefitsGain experience working closely within an experienced team in a growing and fast paced company.Flexible working conditions are available.Attractive Base Salary.Option to add commission earning tasks responsibilities to the role.Room to grow and advance your career as we grow.
