Senior Operations Specialist

vor 1 Monat

Brisbane, Österreich Tideri Jobbörse Vollzeit

Networks & Systems Administration (Information & Communication Technology) Government - State (Government & Defence) Full time We're growing our operational management team to support large-scale, enterprise Cloud environments (Azure & AWS) for a single, high-demand organisation.
This is not just any operational role - it's a chance to be a custodian of mission-critical infrastructure, ensuring smooth, secure, and highly available services for our internal customers.
As part of a unique initiative to mature and enhance our operational Cloud management, you will: Play a key role in defining and shaping the processes and technologies that keep complex environments running at peak performance.
Act as a guardian of stability, ensuring that every Cloud solution meets and exceeds operational standards.
Thrive in a fast-paced, evolving landscape where no two days are the same, as you tackle challenges that require innovative problem-solving and a deep understanding of Cloud infrastructure.
This is an opportunity for motivated professionals who take pride in success and helping set the standard for high-class operational support.
Key Responsibilities Responding quickly to incidents and customer requests, ensuring challenges are resolved efficiently.
Troubleshoot technical issues related to Cloud platforms and applications, making sure customers are well supported.
Partake in regular operational activities to guarantee smooth operation, security, and overall health of Cloud platforms.
Proactively monitor platforms and provide recommendations to optimise operational maturity, delivering continuous operational improvements in our Cloud environments.
Be part of customer-facing representation for Cloud operational team, handling interactions with professionalism and clear communication.
Proactively maintain thorough and accurate documentation, ensuring operational processes, resolutions, and platform improvements are well documented.
You will be motivated and self-driven, actively seeking solutions and troubleshooting issues independently, leveraging critical thinking to resolve complex problems.
Experience and Skills 2-3 years hands-on experience delivering Cloud infrastructure solutions and supporting Microsoft Azure and Amazon Web Services Cloud platforms (Iaa S, Paa S, Saa S).
Must possess understanding of commonly used Microsoft Azure and Amazon Web Services technologies, for example: Amazon Web Services: IAM, roles & policies, organisations, virtual private cloud, connectivity, database types.
Cloud Networking & Security (Azure Firewall, Express Route, Direct Connect, Private Link, including Cloud native security tools).
Cloud Automation and Deployment (Azure Dev Ops and CICD Pipelines, ARM, Bicep, AWS Cloud Formation, Terraform).
Identity & Federation Services Entra ID, AWS IAM, Federated authentication, Conditional Access, Privileged Identity Management.
Scripting Languages (Power Shell, Python, Shell, familiarity with Azure & AWS REST APIs).
Microsoft Windows Server and Linux Server (Operating System management and support).
Active Directory and DNS.
Experience maintaining, managing, and providing support for Cloud environments, implementing approved infrastructure changes and maintenance routines in large and complex organisations.
By joining Queensland Health, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
Benefits working for Queensland Health: Competitive salary + generous superannuation and leave loading.
Flexible working arrangements.
Career training and development.
To apply for this exciting opportunity, submit your resume and a cover letter or short statement (maximum 2 pages) online today.
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