Service Delivery Analyst
vor 1 Monat
Opportunity Are you a sports fan?
Would your dream be to combine your day job with your passion for Australia's leading game by supporting technology and infrastructure at matches?
This is a 6-month contract on offer with the potential to convert to permanent based in Melbourne's inner bayside suburbs.
Hourly rate expected is $45 – $50 hourly + Superannuation.
Role Working with a nationally distributed team with 1-2 others in Melbourne, you'll be providing Level 1, Level 2, and hands-on troubleshooting and support of Windows 11, O365, Audio Visual and third-party networking, peripherals.
This is a role where you'll be supporting the business and matches at Tier-2 venues during the peak match-season.
As such you need to be willing to work every other weekend (ad-hoc as required) with generous mid-week time in lieu.
Some interstate travel may be involved at times.
You'll be working with a number of internal stakeholders, sponsors, national broadcasters and third-party providers.
This role would suit a mature, experienced candidate who has progressed from Level 1/2 and desktop to business troubleshooting and systems administration.
Willingness to be hands-on and wear multiple hats is required.
Requirements 3-5 years' experience in infrastructure support and systems administration within a Microsoft environment Level 1 & 2 support and troubleshooting – ability to wear multiple hats Excellent communication skills and ability to work with third parties, sponsor, network broadcasters Ability to work well under pressure, remain calm and professional at all times Bachelor's degree and tertiary qualifications in Information Technology Experience supporting Windows 10, O365, Audio Visual, Telephony, Networks Experienced with logging, incident management tools (eg Sumo Logic, PagerDuty) Ability to work weekends during peak match season Friendly, outgoing, easy-going personality who works well with a range of people and supportive team player APPLY ****** *Please note we are expecting high demand for this role, only shortlisted candidates will be contacted
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