Student Support Officer

vor 1 Woche

Brisbane, Österreich Queensland University Of Technology Vollzeit

We are seeking a Student Support Officer to join the Office of the Deputy Dean, Faculty of Creative Industries, Education and Social Justice.This position provides specialist consultation services to students, and assistance to the Student Support Coordinator, Student Support Manager, and the broader team in supporting student administrative functions for the Faculty at both undergraduate and postgraduate levels. This position also supports information management and special events. The Student Support Officer is a front-line position and includes high-level consultation with prospective students, current students, academic staff, and other key stakeholders across the University and externally. It is expected that all team members in the Faculty will contribute to a culture where students, academics, and other stakeholders report that staff take the initiative to solve problems, make things happen, and deliver what they promise.We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.About usQUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.In our rapidly changing world, driving economic, social, and cultural development increasingly requires collaboration. The Faculty of Creative Industries, Education and Social Justice acknowledges this context—and specifically that how society learns, creates, communicates, and collaborates is at the forefront of all innovative and impactful contributions. The Faculty's purpose is to create inclusive, ethical, and sustainable change for a just world. We do this through collaborations within thriving interdisciplinary and diverse communities that connect our teaching, learning, and research to deliver real-world change. The Faculty prepares our students for innovative roles as knowledge leaders at the nexus of design, education, communication, creative practice, and social change.What you need to succeedEducation, training, and/or experience equivalent to completion of a degree.Demonstrated ability to provide a high standard of professional, client service in a busy client-oriented environment including the ability to prioritize work, meet deadlines, and balance competing demands.Demonstrated ability to work effectively in a team environment and adapt to changing needs.Good written and oral communication skills with a high degree of accuracy and attention to detail.Interpersonal skills which demonstrate the ability to liaise effectively with and provide excellent service to a diverse range of people in a professional manner while maintaining confidentiality.Demonstrated ability to use intermediate functions of office technology software applications including word processing, spreadsheets, PowerPoint, e-mail, formal systems, social media, and databases.Life at QUTWe're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.How to ApplyDiscover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.Find out more about this position and submit your application by clicking 'Apply' or the link below.Applications Close: 27-Nov-2024 at 11.30pmStart your application by clicking the "begin" button.
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