Protocase Inc. | Linux System Administrator | Sydney
vor 2 Wochen
Linux System Administrator
Location: Sydney, NS
Term: Permanent, Full Time (40 hours per week), Days
Anticipated Start Date: ASAP
Type: In-Office Only
Are you an IT professional or recent graduate looking for a role that's both technically challenging and people-centered?
Do you want to work somewhere that values your technical knowledge and encourages you to build genuine connections with both customers and teammates?
At 45Drives, we know that effective communication is key to success.
We're looking for someone ready to bring both their technical skills and a positive, customer-oriented mindset to our team.
As a Linux System Administrator, you will represent 45Drives as one of our Data Storage Specialists.
You'll be the go-to person for customers, solving technical issues and building strong relationships.
It's all about using your expertise to solve problems and educate customers
In this role, you will:
Manage customer inquiries through our service ticket system, ensuring clear and timely communication.
Diagnose and resolve hardware, software, and network issues with a customer-focused approach.
Apply critical reasoning to understand and solve diverse customer challenges.
Develop technical documentation and customer resources to enhance service quality.
Troubleshoot network components (bonding, subnetting, routing) to ensure reliable customer experiences.
Configure and maintain high-performance storage systems using Linux commands and ZFS.
Collaborate with the team on process improvements to meet both customer and internal needs.
Ensure data security, backups, and system integrity to build and maintain customer trust.
Minimum Requirements: Graduation from an IT related program or field or relative experience required.
About the Benefits:
At 45Drives, we believe in rewarding hard work and dedication.
Besides a total compensation package ranging between $44,600 and $70,310 (for 40 hours per week and dependent on your experience level), you'll also enjoy the following benefits:
Training and Growth: Leadership development and skills training opportunities to support your career progression.
Comprehensive Health Care Plan and Retirement Savings Plan: Medical, Dental, Life Insurance, Group Insurance, and an employer-matched Registered Retirement Savings Plan after six months of employment.
Wellness Initiatives & YMCA Gym Membership: Access to a cost-shared YMCA membership after three months and participate in wellness committee events.
Vacation: Start with two weeks of vacation, increasing to three weeks after three years and four weeks after five years.
Social Events: Participate in exciting social gatherings such as holiday parties and weekly team lunches.
Rewards & Recognition: Celebrate achievements with programs like Performer of the Month and periodic event ticket giveaways.
Countless Community Discounts: Exclusive discounts at local shops and restaurants.
Join Us Today
We understand the unique challenges faced by IT professionals in today's corporate landscape.
At 45Drives, your growth is integral to our business's success.
Together, let's create success stories.
Take the first step by applying today
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