Admin Manager
vor 1 Monat
Office Management (Administration & Office Support)
Full time
About World Gym Australia
World Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976.
It has come a long way since then
We first came to Australia in 2008.
Now we have over 40+ clubs nationally with more in construction.
We offer a wide range of services to our members and are so much more than just a weight training gym.
We offer group fitness, onsite childminding, and fully stocked Barbell Café and ProShop.
Job Summary:
As the Admin Manager, you will play a pivotal role in ensuring the satisfaction of our members while managing various aspects of our customer service operations.
You will be responsible for handling overdue payments, cancellations, and addressing member complaints effectively, all while maintaining a positive and engaging environment.
Key Responsibilities:
Member Communication: Act as the primary point of contact for members, addressing inquiries, resolving issues, and providing exceptional customer service.
Payment Management: Monitor and manage overdue payments, working with members to find suitable solutions to ensure they can continue enjoying our facilities.
Cancellations: Process membership cancellations efficiently, adhering to our policies and providing necessary information to departing members.
Complaint Resolution: Handle member complaints and concerns with empathy and professionalism, striving to find swift and satisfactory resolutions.
Team Leadership: Lead and support a team of customer service representatives, ensuring they are well-trained, motivated, and capable of delivering top-notch service.
Data Analysis: Utilize data and member feedback to identify trends, areas for improvement, and create action plans for enhancing the member experience.
Member Engagement: Develop and implement strategies to enhance member engagement, satisfaction, and retention.
Policy Adherence: Ensure that all customer service policies and procedures are adhered to by your team and the gym's members.
Requirements:
Proven experience in a customer service management role, ideally within the fitness or service industry.
Exceptional communication and problem-solving skills.
Leadership skills with the ability to motivate and guide a team.
Proficiency in customer relationship management software and MS Office Suite.
A passion for fitness and a commitment to delivering top-quality service.
If you're ready to lead a team and make a significant impact in the lives of our members while working in a fun and energetic atmosphere, we encourage you to apply.
Please submit your resume and a cover letter outlining your qualifications and your passion for customer service.
#J-18808-Ljbffr
-
Senior Smsf Accountant/Manager
vor 4 Wochen
Gold Coast, Österreich Smsf Admin Solution VollzeitBusiness Services & Corporate Advisory (Accounting)ABOUT USSMSF Admin Solutions is a modern and innovative financial services and accounting firm located in a premium office space in the heart of Surfers Paradise. We specialise in providing tailored SMSF solutions, including accounting, taxation, insurance, and investment options to meet the unique needs of...
-
Senior Smsf Accountant/Manager
vor 4 Wochen
Gold Coast, Österreich Smsf Admin Solution VollzeitBusiness Services & Corporate Advisory (Accounting)ABOUT USSMSF Admin Solutions is a modern and innovative financial services and accounting firm located in a premium office space in the heart of Surfers Paradise.We specialise in providing tailored SMSF solutions, including accounting, taxation, insurance, and investment options to meet the unique needs of...
-
Admin Manager
vor 1 Monat
Gold Coast, Österreich World Gym VollzeitOffice Management (Administration & Office Support)Full timeAbout World Gym AustraliaWorld Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976. It has come a long way since then! We first came to Australia in 2008. Now we have over 40+ clubs nationally with more in construction. We offer a wide range of services to our members and...
-
Admin Assistant
vor 1 Monat
Gold Coast, Österreich Tideri Jobbörse VollzeitCyrus Rugs is a medium-sized national retail business with over 21 stores across QLD & Northern NSW, focusing on customer service and retail sales.Our Head Office is seeking an experienced administration assistant with at least 2-3 years of experience, to join our team.Accounting experience is also preferred.The candidate should be available 3-4 days a...
-
Admin Assistant
vor 1 Monat
Gold Coast, Österreich Cyrus Rugs VollzeitCyrus Rugs is a medium-sized national retail business with over 21 stores across QLD & Northern NSW, focusing on customer service and retail sales.Our Head Office is seeking an experienced administration assistant with at least 2-3 years of experience, to join our team. Accounting experience is also preferred. The candidate should be available 3-4 days a...
-
Projects Admin
vor 1 Monat
Gold Coast, Österreich Open Projects Group Unit Trust VollzeitAdd expected salary to your profile for insights.Open Projects Group is an Australian owned company specialising in construction and fit out works.OPG provides commercial services including design, manufacture, fabrication and project management from one Gold Coast location, as a market leader in the commercial fit out sector.An experienced Project &...
-
Admin Manager
vor 3 Wochen
Gold Coast, Österreich Frontline Recruitment Group VollzeitFantastic opportunity for experienced admin professionals with people management skills to join a forward thinking company.Unique hospital based role Frontline Health have partnered with a leading Medical Imaging organisation to support their proactive planning during an exciting growth phase.If you're a quick thinker with strong problem-solving skills and...
-
Admin Manager
vor 1 Monat
Central Coast, Österreich Buscojobs VollzeitLeura Golf Club (LGC), the premier golf club in the Blue Mountains of NSW, located within the hotel and leisure complex of Fairmont Resort, is seeking a Bar & Office Manager to operate and supervise the bar and office of the club.Supported by the Board, you will lead three broad areas: You will lead the Admin Office, one of the important hubs of the...
-
Office Admin/Scheduler
vor 2 Monaten
Central Coast, Österreich Right At Home VollzeitRight at Home, a distinguished provider of exceptional in-home care and support in the Toodyay office, "Our mission is to improve the quality of life for those we serve".Our dedicated team passionately delivers client-focused services with the utmost care and respect, treating clients as we would our own families.Now Hiring: Office Admin/SchedulerAre you a...
-
Admin Assistant
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitNina's is a rapidly growing Australian company that designs, manufactures, retails, and will now expand into the wholesale of fine jewelry in Western Australia.About the role : We are looking for a professional, reliable, and accurate all-rounder for our admin team in Dunsborough.This is an exciting opportunity to join a fast-growing and progressive business...
-
Personal/Admin Assistant – Superyacht
vor 1 Monat
Gold Coast, Österreich Superyacht Crew Academy VollzeitAre you a former superyacht stewardess looking to segway into a personal / admin assistant role?Are you looking for a role primarily based on the Gold Coast?An excellent opportunity has become available for a former superyacht professional to provide complete administrative support to the Production Manager and Project Manager in a fast-paced, collaborative...
-
Gold Coast, Österreich Tideri Jobbörse VollzeitBusiness Services & Corporate Advisory (Accounting) ABOUT USSMSF Admin Solutions is a modern and innovative financial services and accounting firm located in a premium office space in the heart of Surfers Paradise.We specialise in providing tailored SMSF solutions, including accounting, taxation, insurance, and investment options to meet the unique needs of...
-
Reception/Admin Support
vor 4 Wochen
Central Coast, Österreich Primary Health Network VollzeitCentral Coast Region Administration - Support Casual Employment Applications close 04/12/2024If you are looking for a career in Medical Reception/admin support, our busy GP practice is hiring. Medical Director and Pracsoft would be an advantage, but not necessary. Must be willing to work flexible hours. Please only applicants interested in a career in...
-
Reception/Admin Support
vor 4 Wochen
Central Coast, Österreich Primary Health Network VollzeitCentral Coast Region Administration - Support Casual Employment Applications close 04/12/2024If you are looking for a career in Medical Reception/admin support, our busy GP practice is hiring.Medical Director and Pracsoft would be an advantage, but not necessary.Must be willing to work flexible hours.Please only applicants interested in a career in medical...
-
Office Manager
vor 4 Wochen
Gold Coast, Österreich Jy Accountants VollzeitOffice Management (Administration & Office Support)JY Accountants is a leading accounting firm dedicated to delivering high-quality financial services to our diverse clientele. We pride ourselves on our professional yet collaborative work environment and our commitment to excellence. Driven by our ongoing organic growth, we are currently seeking a dynamic...
-
Jy Accountants | Office Manager | Gold Coast
vor 4 Wochen
Gold Coast, Österreich Tideri Jobbörse VollzeitOffice Management (Administration & Office Support) JY Accountants is a leading accounting firm dedicated to delivering high-quality financial services to our diverse clientele.We pride ourselves on our professional yet collaborative work environment and our commitment to excellence.Driven by our ongoing organic growth, we are currently seeking a dynamic and...
-
Accounting And Admin Assistant
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitThe Adecco Group is the world's leading provider of HR Solutions.We deliver recruitment and career services to organisations and individuals across the employment life-cycle.In Australia, Adecco has over 50 years industry experience making us the most qualified provider and leading supplier of casual and permanent staff.Client DetailsOur client is seeking an...
-
Right At Home | Office Admin/Scheduler | Australia
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitRight at Home , a distinguished provider of exceptional in-home care and support in the Toodyay office, "Our mission is to improve the quality of life for those we serve" .Our dedicated team passionately delivers client-focused services with the utmost care and respect, treating clients as we would our own families.Now Hiring: Office Admin/Scheduler Are you...
-
Right At Home | Office Admin/Scheduler | Australia
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitRight at Home , a distinguished provider of exceptional in-home care and support in the Toodyay office, "Our mission is to improve the quality of life for those we serve" .Our dedicated team passionately delivers client-focused services with the utmost care and respect, treating clients as we would our own families.Now Hiring: Office Admin/Scheduler Are you...
-
Enterprise Admin Support Team Lead
vor 1 Monat
Central Coast, Österreich Canva VollzeitAbout the Group/TeamHelp and support is a complex and exciting problem space, especially at scale.With a mission of "Every user empowered, every voice heard", Canva's User Voice super group is the critical interface to our most valuable partners: our users.We want to ensure they have a flawless experience while using Canva products as we scale our way to...