Sales Support Engineer
vor 1 Woche
Country: Australia
Location: LOC7010: Unit 1, Building F3-29 Birnie Avenue, Lidcombe NSW 2141, Australia
Role: Sales Support Engineer
Full/ Part-time: Full time
Build a career with confidence
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come.
From the beginning, we've led in inventing new technologies and entirely new industries.
Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
The role
The Sales Support Engineer plays a critical role in providing timely technical support to Commercial Sales Team members and ensuring that all products meet the necessary regulatory and industry standards.
This role is particularly focused on technical support for the Applied HVAC products and will be reporting to the National Product Manager.
Key responsibilities
We are looking for a solution-oriented Compliance and Sales Support Engineer with the ability to provide an excellent experience and support to internal clients and our clients in the field.
Therefore, you will:
Work proactively with the Commercial Sales Team to support on equipment selections, system optimisation and energy calculations.
Coordinate with various factories to obtain nonstandard equipment selections, special options and lead-time to meet customer requirements.
Assist in preparation of product and system presentations as required.
Maintain Technical Document Library including software, presentations, drawings, and bulletins, project list, etc.
Attend regular factory/vendors meetings, document, and follow-up actions.
Prepare business reports and presentations related to applied products.
Work as the champion for Carrier ECAT, Heat load calculation HAPS and Chiller system optimiser CSO software.
Requirements:
To be successful in this opportunity as a minimum you must have:
Sound knowledge of HVAC Equipment, systems, and applications.
Tertiary Qualifications in HVAC, Mechanical or Electrical Engineering.
Good written and verbal communication skills.
Knowledge in different types of chillers, ancillary equipment, controls and design software.
Advanced MS Word, MS Excel, MS PowerPoint, Visio, AutoCAD.
Ability to read and interpret standards and fully conversant with local compliance requirements.
Exceptional interpersonal and communication skills.
Lead with a customer-first mentality in daily tasks.
Demonstrated success in organising multiple and diverse tasks within a flexible working environment.
Strong problem-solving and results-oriented abilities.
Benefits
Attractive salary package + Full-time opportunity.
Excellent job stability + Ongoing training and development opportunities.
Inclusive work environment + Supportive management team.
Carrier is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
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